Mountaineer Rank 35 Badges 30,675 Points on Salesforce Trailhead• Nearly nine years of working in Salesforce as front end user• Creating Ad Hoc Tasks• Generating Reports• Maintaining Dashboards• Creating and managing revenue and service forecasting• Reduced billing time by 90% through streamlining and optimization• Creator of opportunities, proposals, projects• Data management and optimization• Responsible for starting, maintaining, and closing projects• Extensive knowledge of back end Salesforce applications and operations• Responsible for maintaining thousands of records across multiple departmentsSkills: Invoicing · Salesforce.com · Salesforce · Salesforce Training · Salesforce.com Administration

• Conceptualized and created the SOP for managing Special Inspections and Asbestos jobs across the country from its inception of Milrose Consultant's national platform.• Responsible for managing pricing points from our SIA, contractors, sub-contractors and company price points.• Responsible for ensuring special inspections stayed on budget and on schedule for our clients and general contractors.• Estimating budgetary costs in opportunities and maintain accountability for our clients on behalf of our SIA's, general contractors and sub-contractors.• Responsible for all Special Inspections and Asbestos Investigations across the United States (100 job sites annually).• Worked as the main point of contact for Special Inspection companies, General Contractors, Sub-Contractors and clients across the United States• Managed project matrix for each job from opportunity stage through proposal, project award, permit award, inspections, to closeout.• Wrote proposals and change orders for pass through and direct to client billing.• Interfaced internally with proposal specialists, account managers, sales reps, project managers and coordinators.• Liaised between Special Inspection accounting departments, company accounting departments as well as contractors and sub-contractors on all Special Inspection related costs.December 2021• Took on the Leadership role of integrating and assimilating two newly acquired subsidiary special inspections firms into the Milrose Consultants services portfolio.• Responsible for training new employees in SalesForce, Special Inspections as well as Milrose processes.• Responsible for billing and ensuring that all owed revenues are obtained (Seven Figure Total), verified and vendor payments are released in order to complete projects.• Responsible for the transference of all records from acquired companies onto the Milrose's platform.

• Created the department’s Standard Operating Procedure for the New York City market from scratch.• Manage the day to day of the Special Inspection Project Services department• Reorganized the department from 3 Full Time employees to 1 Full Time employee through streamlining and reduced overhead while increasing revenue.• Implemented a new pricing system for asbestos services in which I was able to turn an average annual loss into a positive revenue stream annually.• Manage all of the billing for the entire department.• Customer Service/Client Service interactions through emails, phone calls, and meetings on a daily basis to ensure construction benchmarks are met in a timely fashion.• Seven figure reconciliations dating back over six years of vendor services.• Responsible for coordinating Special Inspections and Asbestos sampling of client properties by third party vendors, coordination of site sample life cycle from acquisition to laboratory results and obtaining DOB Permits.• Relationship Manager between third party vendors, general contractors, clients, and internal stakeholders.• Work with RFIs and RFPs for clients and vendors daily.• Prepare, review, assign and complete Ad-Hoc based tasks with internal Project Management teams, proposal specialists, account managers and partners of the firm.Training Manager• Responsible for training all new Milrose employees on the operations and services provided by the Special Inspection Project Services department.• Conducted internal Town Halls for Milrose on the department's functions and importance.

• Took the initiative on DOT permit billing and streamlining the process by over 95%.• Securing DOT Permits for clients throughout New York City.• Coordinated funding from clients and accounting for permits.• Responsible for billing permits for all our clients.• Coordinated new permits, renewals, and final permits for clients on some of the biggest projects in New York City.• Filed New Permittee Applications and getting general contractors registered with the Department of Transportation in New York City and getting permissions to file for permits on behalf of the general contractors.• Responsible for creating the Standard Operating Procedures for the department. • Responsible for putting in safeguards to ensure that all permits are billed, paid for, and distributed to our clients ahead of schedule.• Interacted with clients and general contractors daily.• Excellent customer service skills are required to juggle all of the moving parts.• After Hour Variance Department Coordinator.• Assisted in securing of After Hour Variance (AHV Permits) on behalf of clients and general contractors.

Licensed New Jersey Real Estate Agent

• Received all incoming payments on a daily basis from clients and vendors.• Created cash receipts daily and created reports sent to partners of the firm.• Monthly account reconciliation of several bank and book accounts.• Cash Matching and Retainer creation with client invoices and retainers for internal services and external expenses.• Cut checks for project teams from client retainer's on account for Permits, Licenses, and other project expenses.• Reconciled cut checks against client retainers.Accounting Research / Special Projects Included:• Research involved looking for missing payments and determining which clients have or have not paid for services performed by the firm• Department of Buildings research/auditing involved looking through major construction projects to determine services to be charged to clients• Was successful in helping the firm recover several hundred thousand dollars in late payments• Prepared account statements and collection letters that were sent out to clients• Responsible for crediting, rebilling, creating and distributing invoices to my team and clients of the firm.

-Sales floor associate -One of the top sellers of the month of December 2014-Customer Service -Won multiple prizes and awards for excellent customer serivce -Won employee awards for dedication and commitment during the holiday season -Customers submitted excellent reviews of my service

I was an intern for the United Nations Office for Disaster Risk Reduction at the United Nations Headquarters in New York City. I attended high level meetings and seminars as a representative of the office. In addition, I recorded minutes to major meetings and conference calls. I wrote and prepared Concept Notes, Action Statements, Data Entry, and performed research for my superiors in preparation to the Climate Change Summit this past September. The specific event that I helped my superiors prepare for was a finance specific Policy Dialogue with major collaborating partners such as Standards & Poor's, Swiss Re, PwC, Wharton Business School, International Insurance Society, UNISDR, national governments and more.

I performed extensive research on the topic of Militarism. The topics covered in my research were the economics of militarism; who prospers and who suffers from militarism. The overall global effect on the population of women and children as a whole. All of my performed research was put into short case analysis pieces and then overall one major comparative piece of work.