Brendan Ferguson Email & Phone Number

• Organize and maintain all creative materials to ensure smooth transition to clients
• Offer design solutions that effectively solve problems and maximize web utilization
• Manage key accounts worth over $5M annually
• Invented, pioneered, and launched first ever printed braille for packaging
• Developed automated solutions to increase pre-press output to 20K+ files per year
• Commission artwork; negotiate costs and usage, oversee completion of artworkKey Achievement: Lead consultant on City Built Brewing’s Prague Underground which resulted in winning USA Today’s Best Beer Label (2021)

• Developed automated solutions to increase pre-press output to 20K+ files per year
• Managed 25+ customer accounts at once, which accounted for $500K+ annually
• Worked collaboratively with QA teams to establish and reinforce automation development process
• Designed internal tracking program from the ground up to measure throughput, waste, and job tracking

Greater Grand Rapids, Michigan Area

• Developed marketing materials and programs to increase Your Exclusive Savings Members
• Developed and implemented lost / lapsed customer retention program reducing lost customers by approximately 10%
• Analyzed marketing data to generate monthly reports on status of loyalty card programs

Greater Grand Rapids, Michigan Area

• Designed and implemented customer satisfaction survey to track and assess office performance with events
• Established employee social media guidelines and provides education and training where needed
• Grew Facebook followers by 11% by creating content that aligns with target demographic preferences
• Increased Twitter followers by 166% through content creation and customer interaction
• Created and grew Instagram followers to 112 through strategic marketing
• Initiated Snapchat and built following to 165 by implementing incentivized marketing campaigns

• Created and managed digital media marketing collateral
• Helped grow subscriber-ship from 800 to approximately 48,000 through forced and organic growth
• Created and implemented strategic digital media strategies on brand management
• Executed multi-channel marketing, including social media, digital media, and print
• Contributed to over all brand identity and development within the industrty
• Review final layouts and suggest improvements as needed for design quality and consistency.

Boulder, CO

• Consistently exceeded personal sales goal on average of 5%
• Provided monthly corporate statistical inventory reports to review discrepancies and ensure proper restocking needs
• Trained 5 new team members on policies, procedure and 10-point sales process
• Allocated daily jobs and workloads based on management needs and workers' core competencies

Normal, IL

-Recruitment, training, and supervision of staff.-Maximized productivity through scheduling and staff assignments.-Organized and implemented timely performance reviews of staff.-Assisted in developing and maintaining business relationships with vendors, customers, regulatory agencies, and community agencies.

Normal, IL

• Designed and implemented a software interface for a point-of-sales that maximized owner and customer usability and satisfaction.
• Gave recommendations and proposals for interface improvements, design solutions, and integration solutions.

Normal, IL

• Recruitment, training, and supervision of staff.
• Maximized productivity through scheduling and staff assignments.
• Organized and implemented timely performance reviews of staff.

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor Of Science - Bs, Arts Technology