Brendan Campbell Email & Phone Number

Bolivia, North Carolina, United States

In May, I transitioned from the Vaccine Clinic Support Team to the Coastal Float Pool with Novant. I expanded my clinical and clerical knowledge as it pertained to clinic operations and gained valuable experience in multiple dynamic, outpatient settings. In September, I was hired exclusively into Urology becoming the sole clerical team member at Novant Health Urology Partner's Leland office. I also served as the specialty’s Patient Experience Innovator and performed duties in the primary office on the Brunswick Medical Center campus.

Brunswick County, North Carolina, United States

I performed clerical support duties at the Brunswick County Vaccine Clinic. I assisted with the registration and scheduling of patients using Epic Dimensions, and processed corresponding patient documents.

Wilmington, North Carolina, United States

I served on a uniquely specialized, 4-person team serving North Carolina Department of Health & Human Services, New Hanover County Public Health Department, and the University of North Carolina Wilmington to create a united response to the COVID-19 pandemic. By connecting UNCW's Student Health Center with New Hanover County Health Department we were able to maximize capabilities, disease mapping efforts, and the monitoring of communicable diseases. The goal of this Pilot Program was to create an effective template, that the North Carolina Department of Health & Human Services could apply to other universities, community colleges and local health departments throughout North Carolina, bridging the gap between these organizations and improving their response process to the COVID-19 pandemic, and similar events in the future.As the sole Data Coordinator, I participated in the initial design and implementation of our workflow and its ongoing evolution since 9/14/2020. This process included creating data collection systems and organization strategies using Excel and the COVID-19 Community Team Outreach tool, reporting to stakeholders, and updating New Hanover County's case investigation and contact tracing protocol to include aspects unique to university students, improving the effectiveness of communicable disease control measures and disease mapping.I worked directly with the administration and front-line workers at UNCW and New Hanover County Health Department to create an effective process and chain of communication top to bottom, and across organizations. During UNCW's winter break, I served directly at the New Hanover County Health Department processing lab reports from various providers and laboratories, performed data cleanups, and data transfers.

Wilmington, North Carolina

- Lead bar staff in generating $1,000,000 in total revenue in 1 year, by providing customer service to 1500 guests per week- Original hire, promoted quickly- Trained new hires on protocol- Cultivated event, booking / reservation leads through direct communication- Delegated duties amongst coworkers- Entrusted with alarm code, handling cash and safe access, and keys to open and close brewery - Resolved employee and customer concerns- Solved difficult or otherwise uncomfortable situations- Anticipated business' and customers' needs, worked proactively- Gained extensive craft beer knowledge

Wrightsville Beach, North Carolina

- Cultivated trust resulting in productive relationships for business and clients- Improved surfing abilities of beginners and advanced, competitive surfers (all ages)- Guided paddle board tours, incorporating wildlife and habitat lessons (instilling ecological significance)

Wilmington, North Carolina

304 N Lake Park Blvd.

• Provided service to 500 customers resulting in $1500 of weekly revenue• Developed management skills by training new staff on service protocol, monitoring inventory, and assisting in coordinating employee work schedules• Resolved customer concerns, utilize teamwork to improve overall staff performance, and build customer relationships

Kansas City, Missouri & Kansas

Sales / Door-to-Door • Individually generated $30,000 in 3 months• 99% customer retention rate - virtually no cancellations• Ranked #6 first-year sales rep nationwide, June 23rd, 2017

227 Carolina Beach Ave N, Carolina Beach, Nc 28428