Brenda Reyes Email and Phone Number
Certified Scrum Master with seven years experience. Fifteen years of experience in business, higher education technology focused on training and coaching agile teams, teaching scrum and online Learning Management Systems. I help institutions achieve growth in population, Platform as a Service, and delivered services and products of $11.5 M in revenue. I've recently earned SAFe 6.0 Scrum Certification and further sharpened my skills.I've facilitated and led various engaging and productive meetings with my team members. Conducted problem soling workshops and retrospectives. Experienced on systems coaching, dedicated to optimizing team dynamics and enhancing overall organizational performance. Committed to mentoring teams and individuals, fostering continuous improvement, and guiding them toward achieving their highest potential. Experienced in guiding team members through challenges, providing support, and sharing knowledge to enhance their skills and confidence. Skilled in designing and delivering effective training programs to ensure teams are well-equipped with the latest Agile practices and tools.Some examples include:As a Scrum Master at The College of Health Care Professions I secured partnership with Alamo Colleges after successful completion of ‘Stronger Together’ case study project. The pilot was successful because I ensured that we committed to scrum ceremonies. As a Scrum Master at The College of Health Care Professions I led multiple program directors that achieved 95% or better in satisfaction surveys. This was accomplished by removing impediments and working with the team in organizing and prioritizing the product backlog. As a Scrum Master at Southern Careers Institute I achieved 2.19% attrition January 2024 with a 700+ student population. My team accomplished this by coaching and mentoring teams and ensuring that the team was provided all resources to achieve this goal.I get excited about opportunities where I help remove impediments, help solve conflicts and coach teams to their potential.I love connecting with new people, you can reach me at bmart1973@aol.com or 210.897.9657.
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Director Of Education And AgilistSouthern Careers InstituteSan Antonio, Tx, Us -
Scrum Master/Virtual AssistantStratejia Group Apr 2024 - PresentSan Diego County, California, United StatesDescription:Serve as both Scrum Master and Virtual Assistant, helping cross-functional teams reach their objectives while delivering full administrative support to the organization. Examples of support include:Responsibilities:•Facilitates Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives, ensuring teams consistently follow Agile principles.•Coaches and mentors teams on Agile best practices to optimize processes, boost efficiency, and… Show more Description:Serve as both Scrum Master and Virtual Assistant, helping cross-functional teams reach their objectives while delivering full administrative support to the organization. Examples of support include:Responsibilities:•Facilitates Agile ceremonies such as daily stand-ups, sprint planning, reviews, and retrospectives, ensuring teams consistently follow Agile principles.•Coaches and mentors teams on Agile best practices to optimize processes, boost efficiency, and ensure the delivery of high-quality products.•Works closely with Product Owners to maintain a well-groomed backlog, ensuring alignment with business goals and priorities.•Tracks and analyzes key performance indicators and metrics, delivering actionable insights to stakeholders for continuous improvement.•Conducts research, prepares detailed reports, and organizes documentation to support informed decision-making.•Utilizes technology tools to improve productivity and streamline workflows, fostering a more efficient and collaborative environment. Show less -
Director Of Education/Scrum MasterSouthern Careers Institute Sep 2023 - PresentSan Antonio, Texas Metropolitan Area• Agile Leadership and Team Coaching:o Ensured project teams embraced Agile values, fostering self-organization and accountability for KPIs, driving a culture of excellence and ownership.o Coached team members to be self-organizing and accountable within Agile methodologies, fostering individual growth and team empowerment.• Strategic Planning and Communication:o Interfaced with product owners, managing backlog and sprint activities, facilitating clear communication and… Show more • Agile Leadership and Team Coaching:o Ensured project teams embraced Agile values, fostering self-organization and accountability for KPIs, driving a culture of excellence and ownership.o Coached team members to be self-organizing and accountable within Agile methodologies, fostering individual growth and team empowerment.• Strategic Planning and Communication:o Interfaced with product owners, managing backlog and sprint activities, facilitating clear communication and alignment with stakeholder needs.o Excelled in managing ongoing projects with cross-functional teams, delivering services and products generating $11.5 M in revenue, showcasing effective leadership and project management skills resulting in substantial financial success.• Agile Facilitation and Process Improvement:o Proficiently organized and facilitated Agile ceremonies, promoting collaboration and innovation, resulting in tangible performance improvements within a short timeframe.o Drove continuous improvement within teams, fostering a culture of innovation and excellence, leading to enhanced outcomes and delivery efficiency.• Technical Proficiency and Cybersecurity:o Leveraged Cybersecurity measures, ensuring technology performance and safeguarding student information, contributing to a secure and reliable learning environment.o Conducted LMS testing, identifying bugs and coordinating resolutions, enhancing system functionality and user experience.• Issue Resolution and Decision Making:o Tracked IT tickets, resolving LMS issues promptly, ensuring seamless user experience and system functionality.o Facilitated decision-making processes and removed blockers, ensuring project milestones were achieved on time, driving project success and client satisfaction.• Team Motivation and Training:o motivated teams to embrace Scrum values, fostering engagement and commitment, leading to impactful retrospectives and continuous improvement. Show less -
Scrum MasterFinbers Business Jun 2023 - Sep 2024Katy, Texas, United StatesAn Agile coaching and Staffing company dedicated to bridge the gap between innovative candidates and visionary employers. Organizational development and Organizational growth is our goal.• Work with Agile practitioners and Scrum Masters.• Learned to build strong and lasting relationships to help team deliver the right product at the right time.• Application of training in Agile and scrum methodology.• Facilitate scrum ceremonies.• Led cross-functional teams in the… Show more An Agile coaching and Staffing company dedicated to bridge the gap between innovative candidates and visionary employers. Organizational development and Organizational growth is our goal.• Work with Agile practitioners and Scrum Masters.• Learned to build strong and lasting relationships to help team deliver the right product at the right time.• Application of training in Agile and scrum methodology.• Facilitate scrum ceremonies.• Led cross-functional teams in the delivery and representation of projects.• Inspired the team in Agile to achieve successful product delivery and continuous improvement. Show less -
Scrum Master And Scrum Product Owner- VolunteerCrowddoing Jun 2023 - Aug 2024California, United StatesThe CrowdDoing initiative is designed to bring skilled volunteers to scale the social innovation sector to the scope of systemic change. CrowdDoing achieves this through its venture lab, through partnerships with other social enterprises, Reframe It’s goal has long been to harness collective intelligence to solve social problems.Initiatives involved in: Operations Team (ATS, CRM, HRIS, Odoo ERP), Ikigai Application Development Team, and Regenerative Shareholder Impact Potential… Show more The CrowdDoing initiative is designed to bring skilled volunteers to scale the social innovation sector to the scope of systemic change. CrowdDoing achieves this through its venture lab, through partnerships with other social enterprises, Reframe It’s goal has long been to harness collective intelligence to solve social problems.Initiatives involved in: Operations Team (ATS, CRM, HRIS, Odoo ERP), Ikigai Application Development Team, and Regenerative Shareholder Impact Potential Team• Serving as the Scrum Master, guiding both technical and non-functional activities managed in an Agile manner.• Facilitating Agile ceremonies, establishing best practices, and implementing appropriate tools.• Assisting the team in achieving sprint goals by reinforcing good Scrum principles and practices, and helping the team improve continuously.• Eliminating impediments and removing blockers so the team can stay focused on their objectives• Collaborate with developers and product owner on data migration to Odoo as ERP for company.• Collaborate with scrum team and stakeholders on development of Ikigai application and integration to ERP.• Develop volunteer on-boarding plan in ERP Show less -
Abhes EvaluatorAccrediting Bureau Of Health Education Schools (Abhes) Oct 2022 - Aug 2024• Review Self Evaluation Report and Updated Information form• Complete program visitation report• Review program curriculum and syllabi• Interview and survey students• Interview faculty, program coordinator, and externship coordinator• Review laboratory facilities (as applicable) and equipment• Visit externship site and review externship documentation• Review faculty and advisory board meeting minutes -
Director Of Education/Scrum MasterThe College Of Health Care Professions Mar 2021 - Aug 2023San Antonio, Texas, United States• Leadership and Team Management:o Excelled at leading cross-functional teams, delivering services and products with precision and efficiency, driving team success and achieving exceptional results.o Achieved a remarkable 15.96% growth in population over 2.5 years by collaborating with leadership, effectively managing enrollment, and providing comprehensive project progress reports, resulting in significant organizational expansion and success.• Dependency Management:o Monitored… Show more • Leadership and Team Management:o Excelled at leading cross-functional teams, delivering services and products with precision and efficiency, driving team success and achieving exceptional results.o Achieved a remarkable 15.96% growth in population over 2.5 years by collaborating with leadership, effectively managing enrollment, and providing comprehensive project progress reports, resulting in significant organizational expansion and success.• Dependency Management:o Monitored and managed dependencies on other teams and projects, ensuring project timely delivery.• Communication and Collaboration:o Effectively communicated with stakeholders on product issues, fostering collaboration and alignment with organizational goals, ensuring successful project outcomes.o Increased retention by 8.3% in the 2022-2023 cohort by developing a mechanism to monitor program management, enhancing student engagement, and ensuring long-term success and satisfaction.• Coaching and Mentoring:o I coached and mentored teams in Agile practices, driving productivity and achieving high credentialing outcomes, nurturing talent and fostering growth.• Relationship Building:o I developed collaborative relationships with stakeholders, driving significant increases in product output, and fostering a culture of teamwork and innovation.o I secured a partnership and project with Alamo Colleges post the successful completion of the 'Stronger Together' case study project, fostering collaboration and driving impactful initiatives.• Learning Management System (LMS) Administration:o Effectively administered the Learning Management System, improving system functionality, and enhancing the learning experience for students and faculty.• Servant Leadership and Lean-Agile Mindset:o Achieved 95% or better in satisfaction surveys, meeting quality and client satisfaction goals, showcasing a commitment to excellence and delivering exceptional service that exceeds expectations. Show less -
Business OwnerThe Jasmine Bnb Jun 2018 - Jun 202111135 Butterfly Bush, San Antonio, Tx 78245Bed and Breakfast
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Director Of Education/AgilistSouthern Careers Institute Mar 2020 - Mar 2021San Antonio, Texas Metropolitan Areao Influenced the strategic direction of the campus/business, aligning initiatives with organizational goals, and driving forward progress and success.o Met sprint goals through Scrum and Kanban frameworks, ensuring efficient project management and successful delivery of project objectives.o Built strong relationships with partner organizations, fostering collaboration and effective communication channels for enhanced project outcomes.o Drove productivity and ensured the smooth flow… Show more o Influenced the strategic direction of the campus/business, aligning initiatives with organizational goals, and driving forward progress and success.o Met sprint goals through Scrum and Kanban frameworks, ensuring efficient project management and successful delivery of project objectives.o Built strong relationships with partner organizations, fostering collaboration and effective communication channels for enhanced project outcomes.o Drove productivity and ensured the smooth flow of business operations, prioritizing efficiency and compliance while maintaining safety and security standards.o Placed personnel strategically to ensure succession, retention, and increased output, cultivating a high-performing team environment.o Gathered and validated business/program requirements, translating them into actionable user stories, ensuring alignment with project goals and objectives.o Collaborated with teams to identify and remove impediments, ensuring streamlined project delivery and successful sprint outcomes.o Analyzed, developed, and implemented plans to drive project completion rates, ensuring projects were delivered on time and within scope.o Partnered with leadership and Scrum Masters to conduct effective planning events, fostering collaboration and ensuring alignment with organizational objectives.o Facilitated Scrum events, promoting creativity, cooperation, and productivity, driving team success and achieving project milestones effectively Show less -
Director Of EducationSouthern Careers Institute Oct 2017 - Mar 2021San Antonio, Texas, United States• Defining the campus’ operational strategy, processes and procedures• Influencing the strategic direction of the campus/business• Building strong relationships and connections with partner organizations• Driving productivity and ensuring smooth flow of business whilst ensuring its legality, safety and security of the campus• Exercised astute talent management acumen in the process of placing personnel in positions promising succession, retention and increased… Show more • Defining the campus’ operational strategy, processes and procedures• Influencing the strategic direction of the campus/business• Building strong relationships and connections with partner organizations• Driving productivity and ensuring smooth flow of business whilst ensuring its legality, safety and security of the campus• Exercised astute talent management acumen in the process of placing personnel in positions promising succession, retention and increased output.• Collaborates with Financial Aid to maintain under 4% 30-60 days past due accounts• Analyze complex functions including work processes, production, workloads, program requirements, and student population to determine and validate staffing requirement for nine Show less -
Lead FacultySouthern Careers Institute Aug 2014 - Oct 2017San Antonio• Led and instruct students through daily tasks in Moodle• Challenged students to expand knowledge on topics • Provide detailed feedback throughout the week to students • Focus on student understanding of course material • Communicated weekly with every student through discussion board• Knowledgeable on zoom platform and techniques -
Academic AffairsNational University College Online Jan 2013 - May 2014Note: All-Spanish Taught CurriculaServant leader to a team of advisors in a call center structure. Analyze data and report and forecast cohort retention. Assign student to academic advisors. Facilitate Blackboard training courses. Implement policies, and regulations adopted by the Board of Trustees, the Office of the President, Dean of Academic Affairs, and the Faculty of the School. Enrolling and advising students, evaluating advanced standing credits, and maintaining student records. Program Management: registered students… Show more Servant leader to a team of advisors in a call center structure. Analyze data and report and forecast cohort retention. Assign student to academic advisors. Facilitate Blackboard training courses. Implement policies, and regulations adopted by the Board of Trustees, the Office of the President, Dean of Academic Affairs, and the Faculty of the School. Enrolling and advising students, evaluating advanced standing credits, and maintaining student records. Program Management: registered students into classes; work with departments to ensure student file completion; develop and implement retention strategies and academic processes. Track and monitor success of VA students taking to account time zones and deployment, or reservist status based on location and orders.All-Spanish taught curricula Show less
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Academic DeanEdudyne May 2010 - Mar 2012San Antonio, Texas Metropolitan AreaAcademic counseling, scheduling, counsel high risk students in personal, academia and circumstantial issues. Achieved 3.0 attrition. Conduct new student orientation, work with instructors to guide students in their educational success path.
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Laboratory AssistantCytolabs Apr 2009 - Jan 2010San Antonio, Texas Metropolitan Area
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Director Of Career ServicesKaplan Mar 2008 - Mar 2009San Antonio, Texas Metropolitan AreaConducted feasibility studies for new Allied Health and technical programs. Managed a pro-active staffing department through successful recognition programs. Ensure compliance with Home Office, Accreditation Agencies, and State guidelines/standards. Oversee and develop career development courses for externship students and graduates to facilitate retention and placement. Recruit, train and asses employee training needs. Develop Complete/submit required reports for President, Regional, Home… Show more Conducted feasibility studies for new Allied Health and technical programs. Managed a pro-active staffing department through successful recognition programs. Ensure compliance with Home Office, Accreditation Agencies, and State guidelines/standards. Oversee and develop career development courses for externship students and graduates to facilitate retention and placement. Recruit, train and asses employee training needs. Develop Complete/submit required reports for President, Regional, Home Office, accrediting agency and state licensing board (reporting 3 cohorts). Develop yearly departmental budget; approve departmental expenditures. Managed personnel, staff development and evaluation. Assisted in implementing and evaluating programs to facilitate the adjustment, achievement, retention and career planning of higher education students as well as creating strategies and managing re-enters. Show less
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Plant Engineering AaSouthwest General Hospital Mar 2006 - Mar 2008San Antonio, Texas Metropolitan AreaPlant Engineering Admin/Interim Safety Officer-Supervise Bio-Medical department, Security and maintenance department. Drafted, revised and implemented hospital policies and procedures. Coordinated and supervised construction projects, drafted proposals, memorandums, project justifications with contingencies for project approval. Prepared Environment of Care reports, co-chaired EOC committee, maintained minutes for regulatory agency. Implement and report monthly/quarterly departmental… Show more Plant Engineering Admin/Interim Safety Officer-Supervise Bio-Medical department, Security and maintenance department. Drafted, revised and implemented hospital policies and procedures. Coordinated and supervised construction projects, drafted proposals, memorandums, project justifications with contingencies for project approval. Prepared Environment of Care reports, co-chaired EOC committee, maintained minutes for regulatory agency. Implement and report monthly/quarterly departmental Performance Improvement reports. Reported monthly operations report and Capital Expenditure reports to CEO, CFO and Accountant. Maintained departmental budgets and construction project budgets. Coordinated hospital wide safety drills and implement safety guidelines. Established and maintained business relationships with sub-contractors, debtors and creditors. As the Safety Officer I was the contact person for the hospitals Emergency Preparedness Program. I was an active member of the South Texas Regional Advisory Council and EMS Hospital Disaster group in which the hospital acquired pertinent emergency preparedness equipment of up to $2M after Hurricane Katrina. Show less
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Laboratory AssistantSouthwest General Hospital Aug 1998 - Mar 2006San Antonio, Texas Metropolitan Area
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RecruiterStaff Search May 2001 - Jul 2003San Antonio, Texas Metropolitan AreaAided in the inception of the San Antonio Branch; Recruited and managed 200+ professional specialty nurses. Matched client requirements to employee credentials for per diem or contractual assignments. Establishes /maintained professional development as well as open communications with clients. Interview potential employees, credentialing and orientate on an individual basis. Provide efficient policy and benefits administration. Developed retention programs. Negotiate compensation. Prepared and… Show more Aided in the inception of the San Antonio Branch; Recruited and managed 200+ professional specialty nurses. Matched client requirements to employee credentials for per diem or contractual assignments. Establishes /maintained professional development as well as open communications with clients. Interview potential employees, credentialing and orientate on an individual basis. Provide efficient policy and benefits administration. Developed retention programs. Negotiate compensation. Prepared and maintained current employee files. Participated in marketing strategies and participated in job fairs for recruitment. Analyzed daily and weekly hours that suggested the need for change in service to meet monthly goals. Coordinated focus sessions to determine client needs towards our products and those of our competitors. Evaluate effectiveness for professional development and training programs. Show less
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InstructorEdudyne Aug 1998 - May 2000San Antonio, Texas Metropolitan Area
Brenda Reyes Education Details
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Business Administration -
Human Resource -
Business Administration And Management, General
Frequently Asked Questions about Brenda Reyes
What company does Brenda Reyes work for?
Brenda Reyes works for Southern Careers Institute
What is Brenda Reyes's role at the current company?
Brenda Reyes's current role is Director of Education and Agilist.
What schools did Brenda Reyes attend?
Brenda Reyes attended University Of Phoenix, University Of Phoenix, University Of Phoenix- Mba, The University Of Texas At San Antonio.
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