Brendan Irwin Email & Phone Number

Ottawa, Canada Area

• Advise and sell parts to both retail and wholesale customers, actively promoting upgrade options and accessories • Receive and fill orders for parts requested, setting up deliveries as required• Efficiently communicate with service advisors, technicians and vendors for recommended repair part quotes • Determine and place orders for parts to replenish stock as needed• Process customer insurance and warranty claims with various providers• Conduct weekly meetings with sales representatives to identify trends and opportunities

Ottawa, Canada Area

• Maintain records of all outgoing and incoming shipments from and to the warehouse• Prepare shipments with the correct mailing labels and ensure that all orders and withdrawal requests from the warehouse are correctly fulfilled• Engage with all storage and distribution of company products using forklift equipment• Ensure that the goods delivered to the warehouse are in accordance with approved orders and the associated bill of lading or invoice

Ottawa, Canada Area

• Responsible for systems designs and customer order processing, including hose cutting and crimping• Consistently demonstrate knowledge and application of mathematical formulae pertaining to both hydraulics and pneumatics, as well as keeping up to date on all relevant stocked products in-store• Regularly perform mechanical tasks such as changing rotation on gear pumps, as well as switching spools and directional control valves• Exercise other front counter sales and service responsibilities as needed

Ottawa, Canada Area

• Responsible for systems designs and customer order processing, including hose cutting and crimping• Consistently demonstrate knowledge and application of mathematical formulae pertaining to hydraulics, as well as keeping up to date on all relevant stocked products in-store• Regularly perform mechanical tasks such as changing rotation on gear pumps, as well as switching spools and directional control valves• Exercise staff supervision responsibilities as needed

Ottawa, Canada Area

• Utilized product knowledge to promote sales while assisting customers, offering suggestions as needed• Assisted front cashiers in registering transactions accurately by investigating and clarifying any discrepancies• Maximized profits and inventory control by efficiently stocking shelves, counters, and tables with merchandise

Ottawa, Canada Area

• Responsible for sales, opening and closing, receiving, inventory and product display• Consistently demonstrate product knowledge when dealing with customer inquiries, and keep up to date on all relevant stocked products in-store• Processed all cash transactions, opening/closing balances, bank deposits, and receiving while on duty• Exercised staff supervision responsibilities as needed

Ottawa, Canada Area

• Part-time position while attending university• Acquired and demonstrated knowledge in most aspects of store and branch operations• Provided direct customer service: taking and filling meal orders, preparing food and drinks as required, and processing all transactions and payments• Helped to receive and stock store inventory and supplies• Learned to work in the corporate team staffing environment

Ottawa, Canada Area

• Temporary summer position while attending university• Conducted outbound call centre telemarketing encompassing telephone sales and fundraising on behalf of charitable organizations• Ensured productivity and continued employment by successfully meeting all sales quotas

Ottawa, Canada Area

• Secondary school co-op placement working with suspended or expelled students• Performed regular office duties, including preparation of documents and graphs• Participated in community outreach and fundraising activities

Bachelor Of Arts (B.A.), English And Celtic Studies

• Recipient of Admission Scholarship, 2006 • Graduated cum laude/With Honours • British High Commission Book Prize for Academic.

Ontario Secondary School Diploma (O.S.S.D.), High School/Secondary Diplomas And Certificates

• Graduated with Honours, 2006 • Ontario Scholar, 2006