Brendan Mcmullan Email & Phone Number

Self-Employed Philosophizer of Ports, Im and Ex

Houston, Texas Area

• Event planner for local company meetings
• Assisted with sponsorship, branding, mailings, and meeting coordination for company sponsored MS150 team
• Managed stock of corporate marketing materials and delivery for North American events/tradeshows

Houston, Texas Area

• Hired for four week assignment and promoted into 9 month supervisory contract
• Ensured employees adhered to strict guidelines when interacting with clientele and performing market research
• Conducted qualitative assessments to rank effectiveness of client techniques throughout North America utilizing live and recorded phone calls and emails
• Compiled data from correspondence on a weekly basis to develop client presentations highlighting methods to improve salesperson/customer relations
• Assisted in the creation of national, branch, and individual reports for Jaguar USA and Mazda USA by generating, compiling and analyzing market data

• Managed team of 15 peers that created and implemented a campaign and event to introduce the Honda Fit vehicle to students on UHD campus
• Oversaw the coordination of project specifications, managed the development process, and sustained close client contact
• Proofread, finalized and pitched visual presentation including campaign results to Honda Fit marketing partners

• Pivotal in maintaining high level of customer satisfaction; documenting, mediating and resolving complaints
• Strictly adhered to account opening protocols, including accurate collection, completion and updating of all required documentation
• Responsible for the manual inspection of documents to ensure completeness and validity while comparing to credentials on file
• Strong communication skills facilitated problem resolution with complex transactional or emotional customer situations
• Accountable for entering sensitive customer data into departmental database and guaranteeing the adherence of blanket privacy laws