Brendan Ross Email & Phone Number

Charleston County, South Carolina, United States

Managed a brand-new fine dining concept(4.7 rating on both Google and Resy), built and developed a tip-pooled team through daily pre-shifts, one on ones, performance discussions, and progressive corrective action; managed all FOH operations including constant floor presence, scheduling, payroll, cost controls and banking transactions, and beverage and.

Charleston County, South Carolina, United States

Managed the opening of a brand-new high volume, upscale/casual full-service concept in the heart of Charleston's tourism district; focused on intense marketing through customer relationship management and guerrilla tactics; was integral in budget creation and inventory control, as well as PMIX audits, menu/cocktail creation, and prep; planned and executed.

Avon, Colorado, United States

Managed $1M/m in banquet revenue during peak wedding and corporate retreat season for clients, including professional sports players and Fortune 500 companies, with 1 banquet captain and a full-time staff of 5; Managed $1M/m in outlet revenue for the hotel’s signature fine dining restaurant (4.7 OpenTable Rating) and lobby bar during peak ski season.

Washington D.C. Metro Area

Managed $2.2M in banquet revenue, keeping labor and COS under budget; leading a team of 2 managers and 60 union employees; trained staff that led to an 8% increase in both customer satisfaction and team member satisfaction scores year over year; implemented new Agilysys POS system across the entire F&B department; implemented new Hilton EventReady and.

Washington D.C. Metro Area

Managed multiple outlets with a unionized staff including complimentary buffet breakfast, full-service lunch and dinner, bar service, and In-suite dining; scheduling; food, beverage and supply ordering; safety audits; cocktail development; menu marketing; received Manager of the Quarter award 4th quarter 2018; task forced at The Palmer House in Chicago.

Brooklyn, NY

Directed and increased the profitability of a $2M full service restaurant. Hired and developed front and back of house staff of 30. Focused and edited food and beverage menus. Implemented online ordering applications. Increased hours of operation to include lunch service. Streamlined and codified ordering processes and schedules. Introduced food safety.

Greater Denver Area

Responsible for achieving the highest standard of restaurant management through training and development of restaurant employees; leading by example and by being a role model; building sales and managing the restaurant budget; maintaining P&L statements and cost controls with regard to food, beverage, and labor goals; ensuring that safety and security.

Greater Denver Area

Responsible for managing day to day restaurant operations; recruiting, interviewing and hiring; employee development; writing weekly team schedules; reviewing and reporting on profits and labor; and performing cash and operations audits.

Greater Denver Area

Responsible for ensuring front of house customer experience; overseeing cash handling; growing sales through marketing and advertising; overseeing all food preparation and service.

Greater Denver Area

Responsible for overseeing food preparation and service; preparing, ordering and maintaining inventory; employee development; and ownership of restaurant and kitchen equipment.

Greater Denver Area

Responsible for creating an extraordinary restaurant experience by executing great throughput and preparing, cooking, and serving delicious food.

• Delivered high-quality webcasts of Food and Drug Administration hearings, managed technical details,troubleshot, and adapted to changing conditions in the room.
• Managed delivery of services on a variety of video projects from legal depositions to theater productions, from start to finish including script writing, audio and video recording, editing, DVD creation, delivery and.
• Edited audio and video footage, created graphics, smoothed imperfections to create high-quality products.
• Installed and tested new technologies and equipment in streaming media.
• Developed a social media promotional campaign including Facebook, Twitter, and Youtube.

Washington D.C. Metro Area

In this role, my duties included the operation of cameras, teleprompters and audio boards, video editing, video switching, graphic creation, grip/lighting, cable running, set construction and striking (both in-studio and on-location), and general maintenance.

• Led a staff of 20 to create a weekly live news show, Tech Tonight.
• Duties included hiring of staff, script writing and editing, assigning stories and packages, assigning and teaching technical positions (cameras, sound, teleprompter, tape decks), directing the show itself, providing.

• Developed television production skills including story writing, camera use and composition, lighting and sound, and package creation.
• Captured and edited footage of the events following the Virginia Tech Massacre on April 16Th, 2007. This footage was sold to and used by CBS 48 Hours.