Results-driven Business Analyst specializing in master data, operational, and transactional software applications. Collaborates with cross-functional teams to deliver innovative solutions that enhance operational efficiency and user experience. Passionate about optimizing business processes and driving tangible value through technology. Skilled in business process management, data governance, data analysis, requirements gathering, systems testing, change management, and Agile.Leverages SQL, R, Python, Excel, Power Query, Power Pivot, PowerBI, and other best-in-class analytics tools to analyze complex data and drive informed decision-making.
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Business Process AnalystPegasystemsUnited States -
Senior Business Process AnalystPegasystems Mar 2024 - PresentCambridge, Ma, UsWorking on process improvement initiatives at Pegasystems, helping cross-functional teams develop and implement impactful software solutions.Supporting daily operations including: - Business requirements gathering- User acceptance testing- Business process modeling- Agile product management- Process change management
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Business Process AnalystPegasystems Jan 2023 - Mar 2024Cambridge, Ma, UsLeveraged strong analytical skills to optimize business processes at Pegasystems, driving efficiency and productivity.
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It AnalystBack Bay Networks Apr 2021 - Jan 2023Dover, New Hampshire, UsProvided expert IT support at Back Bay Networks, resolving complex technical issues and business problems to maintain client success. -
Analytics ConsultantWatergrass Jan 2021 - May 2021Annapolis, Md, UsAnalytics Consultant as part of my Master of Science: Business Analytics Capstone Project. -
It Team LeadUniversity Of New Hampshire Sep 2020 - Apr 2021Durham, New Hampshire, UsSuccessfully led the UNH IT Depot team in delivering exceptional technical support services to a diverse university community. -
It Support SpecialistUniversity Of New Hampshire Jan 2019 - Sep 2020Durham, New Hampshire, UsCultivated a reputation for efficient and reliable IT support at the UNH IT Depot, resolving technical issues and assisting faculty, staff, and students.
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It Support SpecialistUniversity Of New Hampshire Jan 2019 - Sep 2020Durham, New Hampshire, UsCultivated a reputation for efficient and reliable IT support at the USNH IT Help Desk, resolving technical issues and assisting faculty, staff, and students.
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Analytics ConsultantNew Balance Jan 2020 - May 2020Brighton, Ma, UsAnalytics Consultant as part of my Bachelor of Science: Business Administration - Information Systems Capstone Project
Brendan O'Connor Education Details
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University Of New HampshireBusiness Analytics -
University Of New HampshireBusiness Administration: Information Systems And Business Analytics
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University Of New HampshireInformation Technology
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Hollis-Brookline High SchoolHigh School Diploma
Frequently Asked Questions about Brendan O'Connor
What company does Brendan O'Connor work for?
Brendan O'Connor works for Pegasystems
What is Brendan O'Connor's role at the current company?
Brendan O'Connor's current role is Business Process Analyst.
What schools did Brendan O'Connor attend?
Brendan O'Connor attended University Of New Hampshire, University Of New Hampshire, University Of New Hampshire, Hollis-Brookline High School.
Who are Brendan O'Connor's colleagues?
Brendan O'Connor's colleagues are Jagadish Dharanikota, Enrico Angkawijaya, Martin Winkler, Bekkari Ibrahim, Ebenezer Owoeye, Andy Choun, Danny Niedziolka.
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