Brendan Pugh Email & Phone Number

Quincy, Massachusetts, United States

Boston

I led a multi-year engagement for Empower Retirement, designing the participant experience for 401k plans. I managed user experience and visual design teams for web and apps, coordinating activities among internal resources, vendors, stakeholders, and clients. Additionally, I participated in planning sessions to set priorities.At Putnam Investment, I managed a multi-year initiative to redesign advisor and investor account experiences. This involved overseeing a complete rebuild and… Show more I led a multi-year engagement for Empower Retirement, designing the participant experience for 401k plans. I managed user experience and visual design teams for web and apps, coordinating activities among internal resources, vendors, stakeholders, and clients. Additionally, I participated in planning sessions to set priorities.At Putnam Investment, I managed a multi-year initiative to redesign advisor and investor account experiences. This involved overseeing a complete rebuild and coordinating activities among internal resources, vendors, stakeholders, and customers. I actively mitigated risks to keep the user experience team on track.Furthermore, I managed multi-year email marketing campaigns for Putnam Investments Municipal funds, coordinating content creation, recipient lists, email planning, and reporting. The campaigns resulted in a significant increase in engagement and sales on Putnam.com. Show less

Boston, Ma

As the Director of Client Partnership at Oasis, the primary responsibilities are to oversee all team initiatives and drive core agency objectives including business development, marketing, team management, recruitment and process improvements.In addition, the Director of Client Partnership is responsible for maintaining group profitability, strategic growth and collaborating with the Client Partners to ensure all account activities are focused on agency success and client satisfaction… Show more As the Director of Client Partnership at Oasis, the primary responsibilities are to oversee all team initiatives and drive core agency objectives including business development, marketing, team management, recruitment and process improvements.In addition, the Director of Client Partnership is responsible for maintaining group profitability, strategic growth and collaborating with the Client Partners to ensure all account activities are focused on agency success and client satisfaction. The Director of Client Partnership is also a key driver of developing strategic recommendations and serves as the relationship manager for key accounts. Show less

Boston, Ma

Senior Client Partner with Oasis requires well developed project management, client partnering and leadership skills and has a proven track record managing multi-disciplinary teams delivering projects on time, on budget and to the client’s satisfaction.

Setting strategy and approach for design and execution of a web application for a global consumer electronics manufacturer to support the launch of a new product category. Manage client and account growth as well as a senior design and technology teams. Key asset in growing the relationship from $930K to $3.5M in under a year. Responsible for main communication channel for client interactions with the team and the larger agency. Managed other client projects ranging from innovative web-based… Show more Setting strategy and approach for design and execution of a web application for a global consumer electronics manufacturer to support the launch of a new product category. Manage client and account growth as well as a senior design and technology teams. Key asset in growing the relationship from $930K to $3.5M in under a year. Responsible for main communication channel for client interactions with the team and the larger agency. Managed other client projects ranging from innovative web-based applications to comprehensive web site redesigns and deployments. Led both client relationship and project execution for various clients in consumer electronics, financial services, B2B retail/ecommerce. Show less

• Manage and lead multiple projects; assist sales team in closing business, working with client to develop business requirements, produce project plans and acceptance criteria, ensure timely completion, oversee project close out and transition to support team.• Manage resource allocations across all projects in the North East practice group; work with fellow project managers and practice manager to balance priorities of multiple projects against a limited resource pool.• Manage highly… Show more • Manage and lead multiple projects; assist sales team in closing business, working with client to develop business requirements, produce project plans and acceptance criteria, ensure timely completion, oversee project close out and transition to support team.• Manage resource allocations across all projects in the North East practice group; work with fellow project managers and practice manager to balance priorities of multiple projects against a limited resource pool.• Manage highly empowered, globally dispersed project teams comprised of employees, contractors, and customers.• Managing customers/projects/solutions of all budget ranges from $100K - $2M and timelines from one month to over one year in duration. Show less

• Design and develop new features to main product OVENTO, a full functioning content mgt. application. Involved in all stages of a software development, from Design to QA and release.• Interact with clients to understand the needs and requests and make suitable modifications.• Manage multiple projects to from inception through timely and successful completion• Maintain internal infrastructure to support both in office staff as well as remote users

• Manage interns and programming responsibilities of technical support and programming representatives• Provide consulting assistance to Sales force for Proofs and Customized deployments• Design and develop appropriate architecture in a RAD environment to best meet system requirements for the prototypes of Private Data Portals. Involvement in all stages of a software development life, from Design to QA and release