eTip.io is hospitality's leading digital tipping solution, designed to increase employee earnings and enhance the guest experience.

Drive long-term value realization for corporate accounts at scale, by developing and implementing automated, repeatable, and one-to-many strategies. Responsible for revenue protection and revenue growth for 5k corporate accounts.

Built an Enablement team to develop, operationalize and transform processes in order to help our teams become more effective and efficient. Responsible for revenue retention & growth, as well as scalability.

Managed a team of 11 Client Success Managers, who help guide our B2B clients toward a successful journey. Responsible for annual revenue retention & growth, as well as churn mitigation.

Managed corporate clients and helped them streamline their food ordering and billing processes. Guided the client to have a successful journey, and helped them realize value.

Responsible for new business accounts, through cold calling, events and prospecting. Negotiate terms and conditions in regards to agreements and contracts.

Managed business partnerships for Tiffany & Co in the Bay Area. Specifically, I consulted companies and organizations of various industries on effective ways to implement, or enhance, recogntion and incentive programs. These programs enhanced employee and customer loyalty, boosted productivity, and maximized the impact of appreciation when recognizing achievements such as goal attainment and years of service.

Planned and implemented marketing plans in order to effectively generate, and target, new business in the Northern California region. Wrote, edited and distributed all communications to database of prospective customers. Hired, trained and mentored marketing staff throughout Northern California, as well as built, managed and serviced over 55 partnerships. Conducted thorough research and examined historical data to create new course offerings, as well as monitored, evaluated and approved advertising and sponsorship opportunities for the Northern California Region.

Executed grass-root marketing efforts to generate business leads, as well as evaluated and approved advertising opportunities for the San Francisco market. Developed and maintained relationships with corporate partners, professional organizations, student clubs and media outlets, as well as managed several full and part-time employees. Held accountable for budgetary compliance and was responsible for coordinating, implementing and managing all aspects of special events.

Oversaw and managed license agreements for businesses of various industries in the San Francisco and Las Vegas territories. Utilized partner relationships to generate leads and secure new business through research and prospecting. Advised key decision makers on complications and compliance issues surrounding license agreements.