Proactive professional with progressive expertise in leadership and problem solving in a broad array of industries and verticals. Effective communicator who easily interfaces with front-line staff, high-profile executives, vendors, and customers. 15+ years of success in Operations and Project Management facilitated by being able to see the “big picture” while staying on top of all the details. Genuine collaborator committed to managing operations and projects flawlessly while contributing to bottom-line objectives. Civic-minded individual who is inspired by organizations committed to a greater cause and/or give back to the community. Areas of Strength • Project Management – Subject Matter Expert who works closely with stakeholders and clients to identify requirements, design projects, and manage risks while leading critical-to-business initiatives and implementations. • Leadership – Excellent ability to lead direct-reports, global cross-functional project resources, and vendor teams to position the right talent in the right job while effectively managing labor costs. • Business Continuity – History of launching new technologies, processes, infrastructure, and locations without any business downtime or negative impact to customers. • Problem Solving – Proactively lead risk analysis and risk management to quickly assess situations, formulate strategies, and mobilize key resources to overcome challenges. • Process Improvement - Recognized for gaining buy-in from front-line teams and executive leaders to adopt best practices and actively participate in process improvements that deliver cost savings, efficiency, and strong relationships. Contact BrendaTo learn more about my career history connect with me to view my full profile or contact me directly at ✉ bpatterpa@yahoo.com