Quality Management System (Qms) Administrator
CurrentAs an ISO 9001: 2015 registered company, I am responsible for the day to day management of our QMS to maintain contiguous ISO registration, and identify opportunities for continuous improvement through internal and external audits.This position is also responsible for Managing and Processing of Warranty Issues and Complaints. From initial submission of problems to working directly with customers, sales, and production staff to achieve a resolution that brings the highest level of satisfaction to our customers with our thorough and timely response.