Direct and coordinate the functions of Payroll and Client Service team within the XMi HR Solutions Division. Coordinate client load with the Payroll and Client Service team to ensure proper work flow and maintain effective, productive operations. Streamline and coordinate day-to-day processes to maximize efficiency and create a proactive culture designed at eliminating issues before they occur.Manage relationships with clients and Payroll and Client Service team, aiding in problem solving and being productive in getting the clients to a level of being able to manage their date while reducing errors.Increase productivity, improve procedures, evaluate and improve checks and balances.Evaluate additional software needs and assess both new applications and other add-ons to assess improvements.Optimize the use of our systems for both the XMi team and clients including HRP back office, HRP Web, Master Tax and Timekeeping systems.Develop and coordinate staff training and improve the usage of current tools.Improve client set-up processes including evaluation of current set-ups and identification of possible inaccuracies. Apply necessary corrective actions to all affected and implement process to ensure consistency.Create systems and processes to eliminate errors.Further develop and manage client on-boarding processes and communication tools with the entire HR team to ensure proposal and CS commitments are planned and executed as promised.Manage the employee on-boarding process including developing compliant policies and procedures, training staff, document storage and retention, employment files, I-9 completion and auditing. Ensure compliance with all PEO/Co-employment documentation when onboarding new client locations in other states and localities.

Human Resources Program Manager responsible for a full suite of ADP products for 16 facility health care company employing 1400+ in multiple states. • Directs strategic and functional activities by developing project initiative proposals and organizing project teams to achieve project deliverables and milestones.• Works with functional teams to establish processes governing the optimal use of HR systems.• Leads team in development of integrated systems strategies and tactical approaches that deliver high impact solutions to the company’s managers and employees.• Develops, reviews, negotiates and manages contractual agreements between Vanguard Healthcare Services and its HR vendors, specifically ADP.• Monitors and regularly reports data to senior leadership to demonstrate the effectiveness and contribution to the organization of HR systems.• Actively looks for opportunities to improve company services and performance through enhanced use of HR systems.• Travels to locations throughout the company as required to determine support needs and provide training.• Owns the design and development of a total HRIS strategy using all current technologies and touching on all areas of HR systems functions including staffing, on-boarding, talent management, benefits and payroll.• Ensures end-user needs were elicited and prioritized and that associated reporting capabilities are developed.• Oversees the investigation and evaluation of HR technology applications to enhance cost/benefit effectiveness.• Oversees HR system maintenance, table integrity, test audit controls and external audits.• Compiles and distributes reports on HR, benefits, staffing and payroll data as required by management and finance.• Identifies and acts on possible HR systems enhancements that improve productivity, increase service or reduce costs.

• Promoted from HRIS Specialist to HRIS Manager within three months of employment• Management of four direct reports• Manage day-to-day operations of Great Plains HRIS system for 2,400+ employee company • Implemented Time and Attendance upgrade to enhance functionality and provide cost savings measures including automatic lunch deduction and automated attendance policy• Responsible for data integrity in Human Resources and Benefits• Documentation of forms and instructions for Human Resources, Payroll and Benefits• Creation of complex reporting data for various entities• Creation of audit system for benefit accrual reconciliation• Training of executive and management level staff on system applications

• Manage day-to-day operations of HRIS system, ADP Enterprise v3 and Enterprise eTime v.3 for 1,800+ employee company nationwide• Project manager for team of up to 10 subject-matter experts in various implementations• Interim Payroll Manager including supervision of two payroll administrators during transition• Managed conversion from HRizon v9 to Enterprise v3, including data analysis and documentation for conversion effort, on schedule and within budget• Implemented ADP Enterprise eTime v4.3 nationwide using diverse methods of time collection including time clock, time stamp and exception reporting• Experience in health and welfare benefits including implementation of ADP Carrier Enrollment Services including enrollment processing and premium payment• Project management of ADP General Ledger implementation to interface with SAP financial package at both the factory and corporate level• Implement procedures specific to daily operations enhancing workflow and quality of output• Documentation and functional end user training of ADP Enterprise V3 Human Resources, Benefits, Autolink Paydata Entry, Reportsmith, Enterprise eTime and Performance Impact• Creation of complex Reportsmith reports for Human Resources, Benefits and Payroll• Implementation and ongoing support of web-based performance appraisal system – KnowledgePoint’s Performance Impact• Responsible for weekly audits – review of data and correction of tables• Payroll administration and procedural documentation for payroll department• Management of the processing and flow of data between Payroll and Human Resources• Documentation of forms and instructions for Human Resources, Payroll and Benefits• Documentation of procedures specific to company operations for cycle processing • Use of SQL Query Analyzer to resolve issues• Compensation Manager responsible for various pay plans including sales incentives

• Database analysis and conversion from multiple payroll systems, including ADP PC/Payroll, to CSS HRizon V9 for several companies with employees ranging from 1,200 to 25,000 employees processing on many payroll cycles• Documentation and functional end user training ADP HRizon/Enterprise V2 Human Resources, Benefits, Autolink Paydata Entry and Reportsmith • Creation of complex Reportsmith reports for Human Resources, Benefits and Payroll• Responsible for weekly Unit testing – review of data and correction of tables• Coordination of Parallel testing processes and review• Conversion of multiple years of history into HRizon from PC/Payroll system• Implementation of Position Management module with an emphasis on company budget• Payroll administration and procedural documentation for payroll department• Data analysis and documentation for conversion effort• Documentation of forms and instructions for Human Resources, Payroll and Benefits• Documentation of procedures specific to company operations for cycle processing

• Administration of Human Resources and assist with daily operations of payroll with three direct reports• Management of the processing and flow of data between Payroll and Human Resources• Coordinate a staff of two administration representatives and receptionist and all related administrative functions• Implement procedures specific to daily operations enhancing workflow and quality of output• Responsible for the ongoing maintenance and enhancements of the ADP PC Payroll for Windows and ABRA Human Resources systems• Managed the conversion of $10M 401(k) Plan to new plan administrator• Daily administration of 401(k) Plan for 1500+ participants including loans, enrollments and distributions• Administration of Incentive Stock Option Agreement• Implementation of CSS HRizon Express V8 for 2,500+ employee company processing on a semi-monthly basis