Substitute in the school for Cafeteria and Classrooms.

Substitute in the school for Cafeteria and Custodian

- Supervise and training of front end cashiers- Provide guests fast, friendly, and clean service- Maintain inventory- Operate cash and reconcile registers per shift- Supervise, train and organize in the Deli as needed- Clean and maintain showers, kitchen and customers eating area

I was selected to be the Store Manager of a new store. Initially a large amount of time was on job fairs and selection of the team. We moved to training and merchandising the store for a soft opening on October 27 and the Grand Opening days on November 11, 12 & 13.Ongoing Primary Accountabilities/Job Responsibilities:- Supervise all in-store operations to achieve sales, service and profitability objectives, maintaining shrinkage, and operating cost controls.- Training and developing staff to meet sales goals with successful customer service and sales techniques along with operational tasking expectations.- Responsible for the sales floor, exterior signage, restrooms, back rooms, and front/back entries are clean, organized, and updated with the latest sales and marketing planograms.- Meet or exceed company objectives in all measurable areas of the business.- Make bank deposits and ensure all cash handling procedures are followed.- Maintain staffing levels, scheduling, payroll/selling cost at or below the budget standards.- Ensure the fiscal integrity of the store by accounting for all cash merchandise, and other store assets.- Ensure compliance with all company policies and procedures and follow all safety standards to ensure a safe and clean environment.- Maintains strong product knowledge for use in selling, merchandising, passing that knowledge to others and giving feedback, as requested.- Provide regular feedback to store employees related to sales and overall store performance.Provide strengths, weaknesses, opportunities and expectations on a regular basis using the company objectives as guidelines for employee goals.- Use of all systems and technology required to complete tasks, scheduling, inventory and receiving processes, requesting and approving time off, etc.- Responsible for setting up and executing all store events.- Lead initiatives to be involved and give back to the local community.

Correlated with store manager to achieve objectives:- Responsible for the shift managerial duties, which included maintaining a safe and customer friendly environment.- Assigned and held accountable for the tasks and demeanor of the sales associates who worked on the shift.- Maintained the security of the keys and the store by unlocking and locking for operation and security.- Developed strategies with the Store management team toward meeting sales goals.- Responsible for communicating the sales goals and the breakdown of the goals for the individuals on the team.- Trained operations and sales techniques to the sales team.- Responsible for the sales floor, bathroom, and backroom being clean, organized, and updated with the sales and marketing planograms as required.- Developed knowledge of the products in the store and assisted the sales associates to learn them, as well- Responsible for freight and securing product- Maintained the execution of the company policies and procedures as the manager on duty.- Responsible for coaching and discipline of store team members, as appropriate.- Participated in precautionary security measures to protect Company assets.- Ensured compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment.

Worked exclusively with my husband to provide homeschooling for our children during COVID-19 lockdown, found we enjoyed it so much we have continued to homeschool - Researched traditional and alternative education theories and methods- Creatively implemented both formal and progressive programs- Supervised various age groups in educational setting- Planned, participated in, and led many group educational projects- Knowledge of Children's Literature- Dance and Self defense challenger

Responsibilities include scheduling appointments, answering the telephone, setting up new clients and patients, preparation and maintenance of medical records, admitting and discharging patients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance and reconciling end of day

Drive productivity and maximize workflow through the monitoring of incoming and outgoing inventory and researching discrepancies including trouble shooting, researching, and resolving errors in a high-volume, fast-paced, deadline-driven distribution environment:- Maintain accurate and timely records- Track and maintain database with audit results- Coordinate paperwork to match merchandise processing functions- Enter data and retrieve information using systems such as IP, PKMS, COFE, PK Director and Tradestone- Maintain communication with department overheads via online updates- Other duties included supervising all aspects of the Material Handler and Merchandise Processor positions including training when required

911 Dispatcher for Anderson County Sheriff’s Office. Duties include but not limited to:- Dispatching for Anderson County Sheriff’s Deputies, Garnett Police Department, Anderson County EMS (ProQA and EMD) and Anderson County Fire Departments (Colony, Garnett, Greeley, Harris, Kincaid, Welda and Westphalia).- Issuing Burn Permits- Warrant packing and entering into NCIC- General call taking for members of the community

Assisted all customers in their required transactions, in resolving customer concerns, account issues, transactions and act as a liaison between the customer and the Bank for the purpose of developing a good relationship by:- Handling customer account transactions including but not limited to verifying incoming cash, accurately dispersing cash, accepting various deposits and payment and cashing checks.- Sell Cashier’s checks and gift card to customers as required.- Answered phones and/or complete telephone transfers.- Balance Teller drawer.- Buy and sell money.- Resolve problems and show customers how to access and manage their account to take full advantage.- Process daily bank deposits; night drop and mail receipt deposits.- Conduct customer research requests.- Sells and promotes a variety of bank products.- Maintained complete confidentiality with regard to sensitive customer and proprietary information.- Process check orders.- Take customer stop payments.- Assists with outgoing mail.

Customer service, DVD rentals, cash reconciliation, customer sales. Responsibilities included but weren’t limited to:-Assisting customers with purchases and video rentals.-Opening and closing the store.-Balancing the register at the end of the day.-Reconciling video rentals and sending batch updates.-Updating multi media sites with latest video releases.

Pet nutritionist advising customers on dietary requirements based on breed and size of their pet whilst undertaking a grooming traineeship.

Project: Queensland Urban UtilitiesGathered and documented transition requirements to transfer FAR (Fixed Asset Register) to Managed Services Team. Collaborated in a team environment to overcome hurdles of inherited code and provide a workable solution aligning with new requirements.Project: Queensland PoliceThe design and build of a new Business Intelligence System for Finance Core ReportingGathered the requirements, designed and delivered Business Intelligence System to replace legacy reporting tools using the Microsoft BI stack, including Master Data Services with Business Objects Xi 3 reporting

Not for profit private healthcare organisation: Wesley Hospital; St Andrews Hospital; St Stephens Hospital Maryborough; St Stephens Hospital Harvey Bay and Sunshine Coast Private Hospital.Working with CERNER (CCL), SAP and RiskMan in Oracle and SQL Server 2008 R2. Prototype for BI platform built using SSIS & SSAS. SAP presentation on Business Objects 4.Supported existing design and built a complete set of operational reports displaying Patient and Clinical data using Cerner and Microsoft BI stack with Business Objects reportingConducted User Acceptance and Report Building workshops

Smartworker (July 2011- January 2012):Working across geographically disparate teams, on site with Xstrata, gathering requirements through the facilitation of workshops to analyse reporting and business intelligence requirements, including current state, identify “best fit solutions” and define future state requirements for the Business Objects 6.5 and upgrading to Business Objects Xi.Shine Lawyers Ltd (April 2011 - January 2012):Responsible for the analysis of the reporting requirements and the development of the effectiveness measures for the Transformation Project.I was solely responsible for creating the measurement cubes using SQL Server 2008 R2 (Analysis Services and Reporting Services).ABC Solutions (March 2011 - September 2011):Responsible for making modifications for clients within several report writing packages, including MYOB Exo Clarity Report Writer and Ostendo Report Writer.Department of Communities, Child Safety and Disability Services (November 2010 - February 2011):Gathered, documented, validated, and analyses detailed business requirements for improvements as well as documenting reporting architecture.Facilitated reporting requirements gathering workshops with multiple stakeholders.Worked with multiple teams to ensure integration, quality, and consistency of requirements.

Projects: QFleet Business Intelligence System and QUTI was part of the team responsible for the initial investigation of the existing reports. Extensive access to the data analysts requiring workshops and collaboration to ensure the requirements and process were captured correctly.• Utilising UML to model and Visio to map process, • Transform requirements into high level functional specification to assist the client to identify best fit version. • Assisting the project manager and senior management by developing business case• Demonstrating & detailing “proof of concepts” and modelling using prototypes. • Completed technical design documentation and specifications inclusive of data mapping of multi dimensional data tables.• Collected and validated process data, associated business rules, reporting requirements and metrics.• Process modelling inline with project standards.• Planed, developed and co-ordinated full end to end report testing activities.• Participated in project activity planning and resource scheduling, ensure integration of project activities and evaluate impacts on related initiatives and project activities.• Identified and documented requirements surrounding security profiles, roles and system authorizations • Assist in the creation of quality deliverables in accordance with project standards.• Actively identify and manage risks and issues associated with reporting and testing activities.

Projects: Energex Business Intelligence Data warehouse ProjectI was responsible for the installation of Business Objects Xi R2 (SP4) with Oracle on a sandpit server. Design prototype with Business Objects Xi R2 to prove that CorVu can be replaced by BO reports across multiple data sources. Design needed to be streamlined with Ergon Data warehouse project. I also upgraded the server to Business Objects Xi 3.1.Xcelcius 2008 in conjunction with Excel 2003 (which unfortunately was limited) utilised for Energex Dashboard prototype as a proof of concept for Management.Energex Restart Project:Liaised with Business Users and Process Owners within Energex and Ergon for SPARQ Solutions to develop a common solution through Mincom Ellipse 6.2 and Business Objects 6.5 Reporting

Demonstrations and marketing of Tupperware products part time eventually leading my own sales team to corporate events.

Ellipse Project:-Liaised with Process Owners within QBuild to migrate legacy and auxiliary systems data to Oracle 10g for Ellipse 6.2 implementation.-Prototyped legacy information based on Oracle 9i and Business Objects 6.5 as proof of concept.-Developed Technical Support Documentation to support a service level agreement between the Client and a 3rd-party support teamPICASSOE (Process Improvement Capability and Systems Supporting Operational Excellence) and BI & ER Projects:-Liaised with Business Users and Process Owners within QBuild to identify data availability and requirements for the data migration from various MIMS to Ellipse 6.2. Initial scope resulted in identifying data for data cleansing activities-Evaluation of Business Intelligence and Enterprise Reporting toolsets to help the department formalise a standard positioning paper for new and future developmentsBIER (Business Intelligence and Enterprise Reporting):-Business Objects Xi evaluated in comparison with Reporting Services 2005.Worked in collaboration with the business analysis team to create, document and design the data warehouse with associated parameterised reports, graphs and cubes.-Documented SAS scripts functionality to be duplicated in SQL Server 2005. DTS and SSIS packages created to extract data from Oracle environment to SQL Server 2005.

Projects: MER (Mincom Ellipse Reporting) – Phase 2 and Phase 3 and GLR (General Ledger Reporting) SolutionResourced to replace Business Objects consultants - helping internal staff and consultant’s fine tune existing universes and create WEBI reports. Universes are based on views from the Ellipse baseline tables. Analysis for reports and view creation done in Oracle.Helped with the Design and creation of the GLR universe as customers were requesting General Ledger reporting. Universe still relies on views from the Ellipse baseline tables. Unable to create reports due to the customisation required per client site due to the Chart of Accounts structure to drill down from hierarchies. Analysis for reports, view creations and hierarchy structure done in Oracle.

Projects: Financial Management Steering Committee (FMSC) Reporting and Data Warehouse (MS SQL 2000)Finalised development and implemented reports based on SAP 3.0 for the FMSC Reporting using Business Objects 5.1.2 and T.O.A.D for development. Reports were distributed to users via Business Objects Web Intelligence, which all Service Area users were trained on. Management Accountants trained on the use of reports and how to maintain reports. Customer liaison between different departments, within the Department of Housing. Table analysis conducted for future developments after upgrade to SAP 4.6Extracted SAP 4.6 tables using SAS, into MS SQL 2000 environment. Created data warehouse environment based on customer requirements for financial services reporting. Created universe in line with SQL Server 2000 and FMSC reports modified to include changes. Evaluated Business Objects vs. SQL Server 2000 Reporting Services for future development.

H. J. Heinz Ltd (October 2000 - December 2000):- Developed and implemented the European Data Warehouse based on the standards of the existing USA Data Warehouse in Oracle 8.1.5.Eli Lilly and Pfizer Lambert Merger (April 2000 - September 2000):- Developed and maintained reports using Business Objects 5.0 and supported the earlier versions 4.0.5.3 and 4.1.1.- System analysis was undertaken to determine limitations and future requirements.- Developed and supported the Data Warehouse using PL/SQL*Plus on a UNIX platform.- All systems required continual customer liaison with customers in Germany, Austria, Belgium and Holland.- Assisted team members in upgrading an existing customer to SAP R3.PL/SQL*Plus scripts used to implement the upgrade changes in Oracle 8.0.5 as well as UNIX scripting.- Developed and supported the Data Warehouse using PL/SQL*Plus (Oracle 7.3.4) on a UNIX platform. Supported the Microsoft Excel front-end, which relied on VBA.British Airways (March 1998 - March 2000):- Phase I - Initial building block for development of Data Warehouse using DSDM/RAD methodology.- CPC On-going development of the Data Warehouse using PL/SQL*Plus. Business Objects versions 4.1.1, 4.1.3 to 4.1.5- Phase II - Data Warehouse and reports using DSDM/RAD methodology. SQL*Loader used to load existing data from Excel spreadsheets into the new Data Warehouse tables.- Versions controlled by PVCS 5.3.National Grid Company (September 1998 - May 1999):- Analyzed and tested using PL/SQL*Plus scripts in Oracle 8.0.5- Due to Y2K compliance issues, modifications were made to C.C.S. System previously based on Visual Basic 4.0, Oracle 7.3.4 upgraded to Visual Basic 6.0, Oracle 8.0.5.Indus International (October 1997 - February 1998):- Asset maintenance package developed as a generic package for other companies in Forms 4.5.Functional Requirements and Design Specifications created following client approval

Projects: PERSCAPE, ENGARDE and MIMS3Functional Requirements and Design Specifications created based on liaison and collaboration with end-users for a new Human Resources database "Perscape". System analysis undertaken, for data extraction and conversion of code, from Microsoft Access (versions 2.0 and 7.0) to Oracle 7 with Forms 4.5 front-end. Trained end-users on new system.Assisted with the extraction and downloading of the required data using PL/SQL*Plus scripts. Ad-hoc reporting based on PL/SQL*Plus reports and Microsoft Access 2.0 queries. Ad-hoc reports listing made available to end-users via the 'Main Menu' of "EnGarde" system.Assisted with internal upgrade of Asset Maintenance Package, MIMS2 to MIMS3. Created PL/SQL*Plus scripts for implementation. Ad-hoc reports created in RDL (Report Definition Language) which were made available to the end-users via the 'Menu' of "MIMS3" system. Project extended to include a VB 3.0 executable to alert the required personnel to approve orders on-line.

Projects: Novell Netware 4.1 Upgrade and Training & MaintenanceUpgraded two existing servers from Netware 3.86 to versions 4.01 and 4.1 to alleviate problems experienced across the LAN's. Introduced a new server due to company expansion and an NT windows server for the sole purpose of printing and monitoring usage. Production of configuration for a management system was undertaken as a research task.User support of internal and external hardware, and training in Microsoft Application packages.

Started as a cashier and worked throughout including retail sales shop floor, layby and cash office part time while attending high school