Brenda Segda Email & Phone Number

Wilmington, North Carolina, United States

Wilmington, North Carolina, United States

• Learned the Salesforce platform and nCino Bank Operating System Application
• Participated fully as a member of a Scrum development team
• Engaged in discussions around sprint and backlog prioritization from a technical perspective
• Cultivated my knowledge of the craft of coding and design
• Independently researched solutions to roadblocks, utilizing creative problem-solving skills

Wilmington, North Carolina, United States

• Liaised between faculty and students to answer questions, assist with assignments, and optimize faculty time
• Assisted with the implementation and assessment of assigned projects and programs for Information Systems Analysis, Networking Fundamentals, and Intro to Database classes
• Contributed to development of new material for Information Systems Analysis exams, quizzes, and project assignments
• Scheduled and facilitated lab make-up and out-of-class study session events to encourage the retainment and further growth of undergraduate students

Wilmington, North Carolina, United States

• Prepared patient insurance information by documenting copay, coinsurance, and deductible balances
• Checked patients in and out following standard operating procedures including management of samples, forms, prescriptions, and directing patients
• Coordinated appointment scheduling, processing and verifying referrals as needed
• Maintained accurate records in EHR system and performs mathematic computations of patient payments

Wilmington, North Carolina, United States

• Provided exemplary service and attention to detail when engaging customers face-to-face or through phone conversations
• Oversaw financial transactions utilizing POS system to ensure accuracy
• Collaborated with team members from all departments to deliver project requirements, develop innovations and solutions, and meet deadlines
• Consistently exceeded goals for quality, accuracy, and timeliness
• Worked productively to manage multiple orders while maintaining store aesthetics and anticipating and meeting guest needs

Wilmington, North Carolina, United States

• Designed programming for young guests with values of safety, creativity, and entrepreneurial freedom in mind
• Maintained a clean, orderly play space, picking up and sanitizing toys as needed
• Created lasting bonds with families visiting the center, promoting O2 Fitness services and future attendance
• Documented attendance and child information to ensure the safety of guests as well as provide data for business analytical purposes

High Point, North Carolina

• Promoted 30-40 company events annually through photography on social media and company website
• Presented the highest quality of communication in guest interactions, maintaining key values of safety, courtesy, and efficiency
• Managed time to remain on a strict schedule and create a magical, seamless guest experience
• Designed and implemented innovations for events or event activities that encouraged guest satisfaction, imagination, and growth

Boston, Massachusetts, United States

• Produced and managed event activities for the 2020 Boston GreenFest Virtual event
• Coordinated and secured agreements between event sponsors and virtual content creators
• Transferred traditionally in-person event aspects to an online environment
• Produced digital marketing materials for a variety of media platforms

Greensboro, North Carolina

• Coordinated 18-20 residential programs throughout the academic year for numerous students in campus housing to educate about critical issues
• Managed various administrative duties including maintenance requests, incident reports, and room transfers
• Conducted risk management and safety inspections quarterly for 30-40 university residential spaces
• Acted as a first responder to incidents in the residence hall, requiring independence and sound judgement
• Utilized crowd management skills to direct student movement during special events or times of crisis

Wilmington, North Carolina Area

• Planned and facilitated 10 recreational programs for a variety of guests to encourage physical activity and imaginative play
• Took inventory of center supplies and collaborated with the director to use supplies efficiently
• Engaged young guests in free-play activities, maintaining values of safety and the highest level of customer service

Master Of Science - Ms, Computer Science And Information Systems

Bachelor'S Degree, Community Recreation And Event Planning, Business Administration Minor, 4.0 Gpa

Activities and Societies: - University Marshal - Resident Advisor - Community Therapeutic Recreation Club, Secretary - Chancellor's List

Education record