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Brenda Solano, M.Ed. is listed as Customer Success | Innovating Strategies to Drive Outcomes for SaaS Customers at Effective School Solutions, based in Simi Valley, California, United States. AeroLeads shows a work email signal at att.net and a matched LinkedIn profile for Brenda Solano, M.Ed..
Brenda Solano, M.Ed. previously worked as Director of Customer Success at Effective School Solutions and Customer Success Manager, West at Istation. Brenda Solano, M.Ed. holds Master Of Arts (Ma), Education from Pepperdine University.
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AeroLeads found 1 current-domain work email signal for Brenda Solano, M.Ed.. Compare company email patterns before reaching out.
I'm a Customer Success professional with 10+ years of experience building relationships with SaaS customers, and scaling success strategies. I have 4 years of direct management experience with an additional 4+ years coaching CSM teams. I’ve successfully driven adoption, retention, and account growth by guiding customers to achieve their desired outcomes. exceeding renewal and growth targets. I’m known for my collaborative spirit—whether working with my CS team or Sales partners, I thrive on teamwork and shared success. My friends and colleagues would describe me as approachable, a great listener, and someone who brings a positive attitude to every challenge. I’m always on the lookout for new learning opportunities—be it through taking a class, listening to podcasts, or diving into a good book. When I'm not working, I love to travel and, when I'm home, you'll find me unwinding in my backyard oasis.I’m eager to take on new challenges in Customer Success, where I can make a meaningful impact.
Listed skills include K 12 Education, Educational Technology, Technology Integration, Training And Development, and 46 others.
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New Providence, New Jersey, Us
ESS partners with school districts to help them implement culturally inclusive mental health and behavioral support programs that improve care, strengthen outcomes, address trauma, and maintain students in their home district.
Dallas, Texas, Us
I joined the newly formed Customer Success team to help build the foundation for the team, launch Gainsight, create processes and playbooks, develop customer engagement strategies, and guide districts to achieve their goals. - Prevented churn of $350k in ARR by leveraging data to identify risks, resolving barriers to implementation- Launched Gainsight CRM rollout to scale workflows and mitigate renewal risks, forecasting a 10% increase in customer retention
New York, Ny, Us
As the first Senior Customer Success Manager for a technology Startup, I partnered with customers and owned renewals and expansion. Key to my role was mentoring the Customer Success team, including interviewing, onboarding and ongoing coaching. - Oversaw $1.5M in ARR for 40-50 Mid-Market and Enterprise customers at Series C startup, expanding book of business by 62%- Raised team customer health scores up 38% by developing an internal website containing playbooks outlining SOPs and custom Salesforce dashboards, enabling team to better monitor portfolios
Bloomington, Mn, Us
During my time at Apex Learning (later acquired by Edmentum), I partnered with customer leadership post-sale, scaled customer engagement and collaborated with sales team on renewals and expansion.- Oversaw a $2.6M ARR portfolio of 200+ Tech Touch customers- Earned Peak Performer award multiple years by exceeding metrics, such as achieving 125% NRR- Launched CRM Planhat to automate and scale customer engagement- Consistently exceeded quota, with average attainment of 108%, in partnership with Sales- Onboarded and mentored CSMs
Boston, Massachusetts, Us
As an Enterprise Consultant (CSM), I focused on nurturing high-touch clients and ensured they achieved their desired outcomes using a white glove approach. - Expanded Enterprise account revenue by over 50%- Mitigated $2.2M ARR churn by repairing fractured relationships and strategic account planning with stakeholders
Fort Lauderdale, Fl, Us
I led the implementation of the largest enterprise account in the company, with an ARR of $2.5M.- Recruited and led team of 32- Increased the account's revenue over 42%
Simi Valley, California, Us
My career journey began as a teacher with the Los Angeles Unified School District and then ventured into virtual teaching and from there, Ed Tech. - Led a team of 20+ virtual teachers, expanding enrollment 25x
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Brenda Solano, M.Ed. works for Effective School Solutions.
Brenda Solano, M.Ed. is listed as Customer Success | Innovating Strategies to Drive Outcomes for SaaS Customers at Effective School Solutions.
AeroLeads has found 1 work email signal at @att.net for Brenda Solano, M.Ed. at Effective School Solutions.
Brenda Solano, M.Ed. is based in Simi Valley, California, United States while working with Effective School Solutions.
Brenda Solano, M.Ed. has worked for Effective School Solutions, Istation, Transfr, Edmentum, and Houghton Mifflin Harcourt.
You can use AeroLeads to view verified contact signals for Brenda Solano, M.Ed. at Effective School Solutions, including work email, phone, and LinkedIn data when available.
Brenda Solano, M.Ed. holds Master Of Arts (Ma), Education from Pepperdine University.
Brenda Solano, M.Ed. is listed with skills including K 12 Education, Educational Technology, Technology Integration, Training And Development, Key Account Management, Team Building, Teacher Training, and Management.
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