Brenden D'Angelo Email & Phone Number

Pelham, ON, CA

Welland, Ontario, Canada

Provide customer service support to the water meter switch out project in co-operation with Neptune Technologies affecting 12,000 homes in the City of Welland. Handle telephone and email inquires while ensuring records are up to date in the Utility system.

Welland, Ontario, Canada

• Working part-time at outdoor and Wellness Centre pools operated by City of Welland. * Closely monitor pool patrons and when necessary, utilize diplomacy to identify problem behaviour, negotiate fair solutions and.
• Conduct opening and closing procedures including water tests, putting out deck furniture, buoys and rope depth dividers in accordance with City of Welland and Health Department… Show more * Working part-time at outdoor.
• Conduct opening and closing procedures including water tests, putting out deck furniture, buoys and rope depth dividers in accordance with City of Welland and Health Department guidelines.
• Collaborate with team members to perform swim tests on young patrons, record number of swimmers, cover extra shifts and train junior staff to create a cohesive work environment. Show less

Welland, Ontario, Canada

• Coached, mentored and supervised a staff of 10-12 Lifeguards including scheduling, submitting payroll, training, performance issues and reviews
• Maintained a visible presence and engage in effective public relations using tact, politeness and a helpful demeanor to make decisions impacting public safety and pool closures.
• Led by example with Health and Safety practices, proper rescue techniques and First Aid/CPR where necessary to ensure compliance with City of Welland, Public… Show more
• Led by example with Health and Safety practices, proper rescue techniques and First Aid/CPR where necessary to ensure compliance with City of Welland, Public Health and Occupational Health and Safety Act guidelines..

Toronto, Ontario, Canada

-Completed a 4 month Co-op supporting several projects that assisted with the implementation of Salesforce-a Customer Relationship Management Program supporting over 10,000 branch employees across the organization.-Challenged myself to develop new skills and connect with my colleagues in a virtual environment. -Projects included maintaining the internal.

Fonthill, Ontario, Canada

• Demonstrated strong work ethic validated by perfect attendance and an accident free record achieved through adherence to store guidelines and safety protocols
• Communicate with customers in person and over the phone by actively listening and answering questions to provide products that meet expectations
• Conduct specific shift protocols by effectively managing and prioritizing tasks to ensure department is constantly clean, orderly and fully stocked

North York, Ontario, Canada

* Completed a 4 month Co-op in the Registered Products and Tax Reporting Department alternating between RRSP's and Mutual Fund areas.* Quickly learned required software and efficiently managed my time to assist in reducing backlog and expedite file processing. * Collaborated with senior staff from2 areas to work as a team and help achieve departmental goals.

North York, Ontario, Canada

* Completed a 4 month Co-op in the Estates Department working closely with Management in preparing accounts for fund transfer.

Fonthill, Ontario, Canada

• Provided friendly, attentive and discreet services to Credit Union members to transact banking needs in a timely and cost-effective manner
• Processed cash, foreign currency, cheques, bill payments, holds, transfers and night deposit using strong attention to detail to consistently balance cash drawer at end of shift
• Adapted to various roles and duties such as covering the Information Desk and handling teller duties by learning tasks quickly and demonstrating flexibility*… Show more
• Adapted to various roles and duties such as covering the Information Desk and handling teller duties by learning tasks quickly and demonstrating flexibility* Earned a Grade 12 credit Show less

Fonthill, Ontario, Canada

* First job at age 16 working alongside the Bakery team to collect/wash dishes, replenish supplies and maintain dining area at closing.

Municipal Tax Administration Program

In conjunction with the Ontario Municipal Tax and Revenue Association, I have enrolled in the first of three online modules (Sept start).

Honours Bachelor Of Business Administration Co-Op Stream, Finance Major, Economics Minor

Attended 12B To Acquire Co-Op Experience And Additional Credits

-Completed a 250 hour Co-op at Meridian Credit Union (Fonthill Branch) learning the duties of a bank teller and various roles of.

Ontario Secondary School Graduation Diploma