Monitor and manage 1000+ network, data center, security, UC, and cloud appliances through N-Able N-Central including:-Cisco FMC & FDM-Palo Alto NGFWs-Barracuda NGFW and content filters-ESXi/vSphere/vCSA-Nutanix AOS, AHV, Prism Element, and Prism Central-Dell iDrac and HPE iLO-Cisco, Meraki, HPE/Aruba, and Ruckus switches and APs-Cisco Call Manager, Unity, Singlewire, and Imagicle instances-Cisco WebEx Calling Implemented and configured EDR program using SentinalOne EDRPerform network refreshes for clients including Cisco 9000 series switch cutovers, Aruba wireless cutovers, upgrading from Cisco FDM to FMC, etc.

Promoted

Cybersecurity, networking & technology consultation with a focus on modernizing obsolescent offices with secure cloud-focused solutions. Creation and implementation of policies and procedures based on PCI, NIST, SANs, and other industry standard guidelines. Develop, deploy, and maintain client websites and web presence. Manage multiple projects for various stakeholders across business lines. Advocate and negotiate with client vendors.Technical Engineering Experience:-Cisco switches, ISR routers, and ASA Firewalls-Ubiquiti USG Routers, switches, and hosted phones-pfSense firewalls-IPFire firewalls-Sucuri WAFs-Microsoft AD and Azure AD (hybrid and on-premise environments)-GPO-Microsoft 365-Google Workspace-Cloud-based Antivirus and EDR including: Vipre, Cylance, Malwarebytes, and Microsoft Endpoint-Remote Access: LogMeIn, GoTo Resolve (GoToAssist), BeyondTrust, RemotePC, Anydesk-Automation Technology: Ansible and Chef-Asset Management: Microsoft Mobile Device Management, Microsoft InTune, Google Workspace, jamf-Network Storage: Synology and RAID-SoC Software: Kibana, ELSA, Sguil with PulledPork, nmap, NetMiner, Wireshark-Penetration Testing Software: Parrot OS, Kali, Nessus, Nitko, recon-ng, OWASP AmassOS Experience:Windows Server 20XXWindows 3.1/95/98/ME/XP/7/10/11CentOSRedHatUbuntuMintXubuntumacOSNetwork Protocol Experience:TCP/IP, BGP, OSPF, OSPFv2, OSPFv3, RIPv2, QoS, MPLS, NAT, VLANs, STP, VRRP, IPv4/IPv6

Developed and deployed hardened, air-gapped thin client system for an offsite extension programCreated departmental NIST focused SOPs for internal useProvision and deploy PCs, Macs, and Raspberry Pi'sAdministrate virtualized servers for cloud-based anti-virus, WSUS updates, asset management, digital signage, and FOG imaging.Setup and maintain baseline images for campus workstations on FOG imaging serverAdministrate networked international distance learning studio Assisted staff, administrators, students and faculty with troubleshooting various network and system issuesManage multiple projects with various interdepartmental stakeholdersCreated and deployed images for various assets on campusCollaborated on Hy-Flex classroom technology for hybrid learning environments through the pandemicAssisted with department annual inventory and cataloguing of disposal inventory

Managed a Cisco IT-Cybersecurity lab with both fiber and copper connections for 4 full size racks stock with various cisco switch models, router models, patch panels, servers, and several legacy network devices. Entrusted to maintain the lab during shift hours, ensuring students adhere to lab SOP to promote a safe and secure lab environment.Reported directly to the IT Networking professors, working on various departmental projects related to the programs. See Projects section for more details.

Triage & troubleshoot student, faculty, and staff network and system issuesDelegated various departmental network and end device projects throughout campus working with little supervision.Maintain computers and printers in Scoville Learning Center lab.

-Responsible for adhering to and training direct reports in multiple security regulations to ensure safety of customer and business data

-Communicated HIPPA sensitive information with executives and various covered entities utilizing HIPPA compliant means of communication.-Implemented centralized contact management solution saving the department $10,000.00.-Developed and instructed Microsoft Excel & Access training geared towards executives and medical professionals-Analyzed HIPPA compliant claims data for the covered entities and contracted pharmacies

-Coordinated directly with the President of Capital Business Advisors on outside sales calls and client activities.-Efficiently managed office workload in conjunction with full-time course schedule and part-time serving position.-Assisted in the creation of a subsidiary of Capital Business Advisors, specifically targeting local businesses.