Brenden Saylor Email & Phone Number

United States

United States

In my role at Netceed, I directed software design and implementation projects, applying a modified Agile methodology for efficient project management. My responsibilities included fostering innovation within teams, optimizing processes for enhanced operational efficiency, and managing an offshore development team to ensure seamless project delivery according to stringent timelines, budget, and quality standards.Key Achievements:• Budget Management: Demonstrated exceptional financial management by delivering projects within budget constraints.• Data Migration Excellence: Achieved flawless data migration between systems, ensuring zero data loss and full data integrity.• User Acceptance Optimization: Significantly improved user acceptance by closely gathering and incorporating user requirements, thanks to strong stakeholder relationships.• ERP System Implementations: Successfully implemented two ERP systems, ESP and Sage X3, significantly boosting organizational efficiency.• Risk Mitigation: Effectively minimized project disruptions through detailed risk assessments and strategic mitigation planning.• Collaborative Leadership: Led productive status meetings with interdisciplinary teams to review project progress, tackle challenges, and strategize solutions.

Blue Bell, Pennsylvania

At MAM Software, I spearheaded client engagements, conducting discovery sessions, product demos, and training both in-person and remotely. My role focused on guiding clients through process transformation to modern software solutions, employing SQL for database accuracy and MS Office Suite for data conversion to SQL. I tailored client-specific operational processes, enhancing project outcomes and customer satisfaction.Key Achievements:• Project Leadership: Led a diverse range of projects, showcasing versatility and effective management skills.• Client-Centric Implementations: Deepened understanding of client requirements through onsite visits, customizing solutions to meet their unique needs.• Team Collaboration: Promoted teamwork across functions, ensuring unified efforts towards achieving project goals and enhancing stakeholder satisfaction.• Continuous Improvement: Drove higher standards in project execution by integrating feedback from post-project evaluations into continuous improvement efforts.• Operational Success for Clients: Delivered essential software and reporting solutions to key customers, markedly improving their operational efficiency.

Warrington, Pennsylvania

In my tenure at ESM Solutions Inc., I was instrumental in conducting client meetings to navigate the complexities of contract management software, transforming intricate technical details into accessible information. My role involved hands-on development of custom reports to meet specific financial and regulatory needs, alongside offering continuous client support and collaboration with support teams for swift issue resolution.Key Achievements:• Software Deployment Excellence: Played a pivotal role in ensuring the seamless deployment of software through exhaustive testing, quality assurance measures, and comprehensive user training.• Customization Expertise: Created tailored environments for contract renewal and termination processes, aligning precisely with individual client specifications.• Higher Education Projects Leadership: Conducted detailed onsite requirement gathering sessions with stakeholders in the higher education sector, customizing software solutions to fulfill distinct organizational needs.• Business Process Analysis: Led the analysis of business processes and requirements gathering to facilitate customized software implementation, ensuring alignment with client objectives and maximizing project success.

Doylestown, Pennsylvania, United States

In my role as Assistant Project Manager at XL Group Inc., I led the orchestration and direction of a multifaceted team, including up to five software developers and two customer support specialists. I adeptly utilized Microsoft Team Foundation Server for consistent tracking of iterative progress and to manage team capacity effectively. My responsibilities extended to determining enhancement pricing and project estimations, derived from comprehensive planning sessions. A pivotal aspect of my role involved facilitating customer support representatives to promptly and efficiently address and resolve client inquiries, significantly boosting customer satisfaction and service quality. I maintained open channels of communication with senior management, presenting regular project updates and adapting strategies based on consumer feedback. Additionally, I oversaw the implementation of hardware and software configurations across numerous offsite locations, aligning with HIPAA regulations to enhance patient data collection and safeguard privacy.Key Achievements:• Client Satisfaction Enhancement: Instrumental in elevating client satisfaction by offering prompt and precise support for service inquiries and client needs.• Project Management Excellence: Consistently delivered project updates and adjusted objectives based on client feedback, exemplifying project management finesse.• HIPAA Compliance Assurance: Spearheaded the implementation of technology solutions that complied with HIPAA standards, ensuring the integrity of patient data.• Data Analysis and Client Trust: Enhanced client trust and data analysis accuracy through diligent management of patient data storage and comprehensive reporting.

Xl Group, Inc