 Provide a point of contact for candidates through the onboarding portion (after acceptance of job offer) of the employment process ensure a positive candidate experience. Contact candidates to rescind the offer when a candidate is non-compliant with the hiring process. Guide newly hired employees through onboarding process. Manage the criminal background and motor vehicle records process during onboarding to ensure Hope compliance. Collect and audit all new hire documentation to ensure Hope Network is compliant with all Federal, State, and local employment laws. Schedule pre-employment assessments for newly hired clinical/professional employees. Coordinate scheduling of New Hire Orientation and initial compliance related training for professionalemployees. Address and resolve questions/concerns from new hires in a timely fashion. Responsible for providing superior customer service, accurate and timely responses to Hiring Managers and candidates to ensure a seamless on-boarding experience for our internal and external hires. Complete reference checking for candidates. Enter employee information into the HRIS system as needed (ADP) Responsible for running Social Security verifications on consumer staff and sending results to the Service Line representative responsible for overseeing those individuals. Responsible for preparing and presenting employee files for licensing review and notifying the appropriate staff when information is missing, outdated or incomplete.

 Conduct multiple interviews a day with candidates of various backgrounds and work experience. Handle the staffing needs for multiple clients who have varying requirements. Conduct orientations for multiple clients. Onboarding of new employees and assisting them with new hire paperwork. Accurate data entry and prompt filing. Reporting workplace injuries in a timely manner and ensuring proper procedures are followed. Following up on employee absences. Terminating assigned employees when the client requests due to poor performance. Communicating with clients in a timely manner regarding the needs of business

 Provide first line support and ownership of employee relations inquiries (attendance, concerns, probation; know when issues need to be escalated.) Assist with facilitation of new employee orientations, including coordinating the on-boarding process with other departments, sending materials to the candidate and creating employee files. Provide benefits enrollment support (coordination, preparation of materials data entry, finalize) Handled a wide variety of employee and manager inquiries; replies professionally and timely with HRfundamentals or directs the inquiry to the right person. Prepare and keep current materials/policies and communicate updates and maintains the electronicdocument control for all HR documents. Responsible for organization and management of information stored on HR network. Perform customer service functions by answering employee requests and questions. Maintain Human Resource Information System records. Process paperwork for new hires and terminations – I9 verification, online background investigation,orientation training. Provide back up to recruiting efforts with application/resume review, scheduling meetings and interviews as requested. Perform filing, mail distribution, making photocopies, scanning, faxing documents and performs otherclerical functions. Assist with administering and compliance of company policies as it relates to procedures and reporting. Provide final information check for all U.S. Citizenship and Immigration Services paperwork forInternational employees and applicants.

 Communicating customers’ needs to fellow employees Ensuring every customer leaves the store satisfied Participating in the interviewing and hiring process Supervising multiple employees and ensuring they remain on task Developed excellent skills in Microsoft Office programs such as Word, Excel, and Power Point Discussing possible negative outcomes with employees who fail to follow store policy Demonstrating and explaining new store processes and policies