RadLabs is a private production brand that focuses on developing and delivering the future of Immersive Entertainment to global audiences.Originally conceived as a small “Innovation Garage” project in 2020, RadLabs now boasts a roster of ‘high-profile’ industry partners and operates exclusively with top entertainment brands.

Emulated Amazon's "COTM" (Customer Obsession through Metrics) methodology across internal silos to deliver the highest tier customer experience possible through data-driven strategies and creative problem-solving. (Customer Experience MGMT / Account MGMT)Conducted key stakeholder interviews, internal process overviews and conducted market research for possible digital transformation opportunities - addressing pain points and delivering a calculated business solution strategy. (Sprint CU)Drove Ericsson's first successful digital entry pilot. Emphasizing the efficiency and capabilities of updating our check in process though digital transformation. Installation of the new digital entry system is now active in our North American HQ facility with plans to rollout globally. (Facilities, IT, & Security)Founded and managed "Technology Early Adopters" (TEA Time) group meetings and communication channels. This group contains elected officials from a diverse array of departments (including executives) to collaboratively discuss the opportunity for larger technological innovations within the company. This group was the first point of contact with strategizing the implementation, rollout, and support of the windows 10 client transformation. (IT & Finance)Created and executed the rollout of a new cultural outreach approach through Ericsson communication channels and online presence. Striving for successes leading to more community involvement, a collective sense of pride in the workplace, and the feeling of belonging to a united cause. (Marketing)Utilized an artistic array of talents and an unwavering positive attitude to improve the synergy among the Performance and Transformation team, creating new opportunities to uplift and motivate both counterparts and management.

Greets 4,000+ Members while maintaining over %70 accuracy rating with name memorization (general rule of thumb). Preforms constant 'Point of Sale' transactions, account maintenance, and data logging.Operates phone lines: initial contact. assisting, transferring, and generating leads as potential members for our Membership Advisor team. --- Voluntarily create and maintain excel sheets with schedules, monthly hours, and pay per rate scale formulas. --- 100% "Secret Shop" customer satisfaction survey record.

Gave promotional speeches to many organizations and audiences of 200+ people promoting our community.Spearheaded Marketing outreach programs toward the student body, created and designed “Aspen Man” community mascot (via Adobe), and generated an increase property leasing percentage from 65% to 90% in a one year period.Customized excel sheets and access forms to organize sales and marketing data for team projects, record keeping, and management analysis, giving many successful pitch presentations for increasing effectiveness and efficiency both inside and outside the workplace.Managed office templates, schedules, goals, and progress reports / Kept charge of company filing and residential data records via online data storage software.

Created clientele lists servicing 25+ households biweekly, catering to over 10 different communities.Maintained company operations, including marketing throughout 5 different cities, preforming all service labor, book keeping (to allocate the monthly pay offs of the capital loaned by my father),Designed the company brand logo, business cards, and vehicle vinyl ads for work truck. Built up a part-time employee base of 4 persons.Regularly consulted with mentors, learning advice, recommendations and the information to enable the firm to grow whilst maintaining its regulatory responsibilities.

Built personal client base with 50+ customers & maintained appointments on a customer based agenda.Effectively managed marketing and sales of over 30 products using customer referral sourced strategies.Drove independent sales campaigns daily, representing the Vector brand. Provided steadfast sales initiatives, exhibiting strict company values in a high paced and stressful work environment.