• Partnered with Account Executives from across the country in order to process renewal business policies• Managed portfolio of 100+ accounts from initial rating to final bind order and any account maintenance thereafter• Duties included identifying & gathering relevant account information, preparing accurate quotes, managing documentation, and ensuring timely servicing• Experienced with General Liability, Auto, Inland Marine, Workers Compensation, Property and Umbrella lines of business• Established effective communication and business relationships with underwriters, agents and other members of the Business Center team• Utilized leadership skills in order to be a change champion and a subject matter expert

• Managed 25 person team of outside field appraisers and independent vendors located throughout 8 states• Provided support and coordinated appraiser activities to ensure optimal productivity with the best use of company resources• Chosen by management to lead project designed to streamline the claim automation process and cut customer contact time by 20%• Established a strong rapport with the appraisal team in order to maintain cooperative working relationships• Assisted management in the evaluation, selection and training of incoming new hiresOutside Property Claim Emergency Response Team • Participated in on-going training sessions for outside property claims in preparation for catastrophe events• Regularly assisted mentor in investigating, evaluating and resolving claims on a variety of storm related losses• Demonstrated proficiency and the ability to quickly learn Xactimate estimation software

Signpost is making it easier for local businesses to acquire and keep new customers. Our team is building an optimization engine to automate the myriad tasks required to effectively market a small business online, freeing owners to focus on what they do best.We’re backed by some of the smartest investors out there (Google Ventures, Spark Capital) and our business is taking off. We need talented, passionate and disciplined people who are looking for a challenge worthy of them at a place where they can learn, grow, and have real ownership.• Responsible for selling cloud-based marketing software to small and medium-sized businesses nationwide• Consistently exceeded 125+ cold and follow-up calls daily in order to qualify, negotiate and close a pipeline of potential merchants• Persuasively communicated the platform’s services/benefits and generated customer interesto Used consultative selling techniques to identify opportunities, overcome objections, and build relationships to turn cold calls into sales• Surpassed target sales quotas month over month

• Delivered friendly and efficient service to ensure a pleasant dining experience for all guests• Fostered repeat business and a clientele of regular patrons• Displayed dedication to ensuring customer satisfaction by remaining accessible and friendly• Proved successful at multitasking while remaining professional and courteous in a fast-paced environment