Brenna Butler Mala Email & Phone Number

● Create sponsorship proposals and packages that place our corporate partners in reach of their target audience● Provide the opportunities for corporate led philanthropy in the community● Build relationships between our sponsors for more well-rounded engagement● Create collateral and strategy that grows our corporate partner program● Complete group ticket orders for all corporations● Act as the point of contact for all corporate relations, partnerships, and inquiries for the Arvada Center● Work with dining and beverage locations within the community to create night out experiences for patrons, manage their agreements, contracts, and gifts

● Correspond with donors regarding their information and giving history● Input all communication within the Tessitura system● Fulfill benefits to donors through mail, providing them with perks for being a high level giver● Plan and execute donor appreciation events● Coordinate "Thank You" events for employee donors

Arvada, Colorado

● Provide front lines of customer service in-person and via phone● Compile daily reports of web based sales● Assist patrons with purchasing tickets and education classes, utilizing the Tessitura system● Cash Handling

Lakewood, Colorado

● Assist all guests with the check in and check out process● Provide necessary information regarding hotel amenities, events, and recommendations for the surrounding area● TIPS Trained● Communicate with guests through phone, email, and in person conversation professionally● Assist the housekeeping department with room inspections, stripping rooms, and guest-related issues

New York, New York

● Utilize extensive customer service to communicate with guests in a professional manner● Compile daily and weekly reports on occupancy and revenue● Assist in revenue planning and management, assign rates, manage promotions and specials● Act as liaison with multiple travel agencies, companies and vendors● Manage the setup and updating of PMS and CMS systems including Infor, Rate Tiger Suite, SiteMinder, and Sabre● Manage the reservation process for guests, VIPs, and corporate clients; occasional group sales● Conduct and coordinate travel agency commissions for small and large clients● Act as the Executive Assistant when needed including scheduling, coordination, filing, and follow-up● Supervise and train all reservation department staff, complete department scheduling● Play major role in website launch and transition to new PMS system including configuration and integration● Report and analyze the success of Google AdWords campaigns, social media marketing, and digital marketing platforms

New York, New York

● Analyze and assist with marketing strategy and marketing plans● Communicate via email and phone with members and single ticket buyers● Knowledge of ticketing and CRM systems including Spektrix, mail merge, and DotMailer● Coordinate ushers, house seats, standby management, VIPs● Assist with front of house scheduling and payroll

● Participate in program planning and development● Attend introductory granting agency meetings● Act as Assistant Company Manager to plan and coordinate 2017 spring tour● Complete administrative tasks including filing, office orders, and archiving● Complete tasks as Assistant Stage Manager for all staged readings● Complete venue research to locate potential locations for future readings● Build relationships with directors, stage managers, and repertory cast members to further build the positive environment of The Acting Company

● Customer service via phone and in-person sales● Cash handling, ● Office opening and closing● Administrative tasks including filing● TixSales and Win Tix systems

Master Of Arts (M.A.), Arts Leadership And Administration

Bachelor Of Arts (B.A.), Theatre Performance, Modern Languages-French, Cum Laude

Activities and Societies: Alpha Psi Omega Honorary Fraternity French Honor Society Educational Theatre Company