Brenna Maillet Email & Phone Number

Walnut Creek, Ca, Us

Sausalito, California, United States

Manager within the People + Culture team at The Marine Mammal Center with a focus on volunteer data management & compliance, cross-functional communications, process improvement, and Volunteer Engagement team support.

United States

Managed the recurring and long-term needs and projects associated with all departments at WildCare that use volunteers and benefit from their participation in the organization. This includes but is not limited to: - Acting as a liaison to the surrounding community interested in getting involved with WildCare. - Creating and managing programming for volunteers in all adjacent departments by regularly meeting with and setting goals with other team leads and directors. - Acting as a mediator of staff/volunteer relations and navigating the intersection of organization members that participate at multiple levels. - Assisting in company-wide decisions on long-term development projects and assessing need for volunteer support in adjacent departments. - Assessing and updating safety and disease prevention standards for volunteering programs. - Assisting in maintaining online accounts and profiles associated with public image of WildCare. - Managing schedule, training, onboarding, continued education, and retention of new and existing volunteers in multiple locations and roles. - Creating, updating, and facilitating compliance, orientation, and training materials for staff and volunteers - Utilizing existing resources, collaboration with adjacent departments, and external learning materials from subject matter experts. - Creating daily entertaining and informative content for Twitter, Facebook, Youtube, and Instagram for hundreds of thousands of followers across all above platforms, as well as for internal staff and volunteer communications.- Researching and coordinating meetings and trainings with external business partners using a set budget.

Rancho Cordova, California, United States

Use call center software to assist Unemployment Insurance (UI) claimants across the state with online account issues, provide general program information and resources, and solve basic payment issues. This includes:- Flagging accounts for review for a specialist.- Assisting claimants with changing online and personal account information.- Securely handling sensitive personal and financial information of UI claimants.- Providing instruction on filing various types of claims and EDD forms.- Informing claimants of UI claim status and providing Disaster Unemployment Assistance information.- Keeping informed of state and federal funding programs that affect UI.Software used: Adobe Connect, Salesforce, Single Client Database (SCDB), Microsoft Outlook, Microsoft Excel, Verizon Virtual Contact Center (VCC), California Unemployment Benefits Services (CUBS), Adobe Acrobat

Dublin And Oakland, California

Assisted in managing and developing volunteer programming at the East Bay SPCA, and facilitated training and scheduling for new and ongoing volunteers. This included but was not limited to:- Scheduling and facilitating informational sessions and volunteer training sessions.- Creating and updating online and written content for current volunteers and members of the public.- Acquiring and retaining relevant animal behavior and community outreach information.- Creating lasting relationships with other departments that require volunteers in order to best support and grow specialized volunteer roles and needs.- Manage ongoing communication with volunteer base of 500+ active volunteers across 4 campuses as well as foster relationships and provide resources for members of the surrounding community.- Assist in scheduling and organizing offsite events for volunteersPrimary software used: Office Suite (Excel, Outlook, Word, Powerpoint, Publisher), Mailchimp, Volgistics, Shelterbuddy, Canva, Google Forms, Dropbox, Adobe Photoshop

Martinez, Ca

Tasked with recruiting, interviewing, training, and managing campaign interns. Recruited volunteers for events through online lists and local community organizations. I also utilized campaign software to enter and monitor data on the district's voter-base and train others in basic functions of NGPVAN mobile and online databases. In addition, I hosted and/or assisted with canvassing events, and provided support for the campaign manager with scheduling and outreach for the candidate.

Walnut Creek

Helped campaign staff with coordinating fundraising events as well as worked to assist in organizing donors. Corresponded with district constituents through phone and email. Also assisted with fundraising event organization and carrying out events. Cold called potential campaign donors throughout Contra Costa County.Software used: NGP VAN Database, Google Drive Suite

Contra Costa County, Ca

Worked with a team of other fellows to organize events and platforms for young citizens to register and vote in Contra Costa County. Registered hundreds of young voters for the June 7th primary, and continue our work with "Get out the Vote" (GOTV) efforts. Corresponded with local event organizers to secure time at events to register voters, participate in weekly conference calls with the other members of the Young Dems GOTV team, and organize tasks for volunteers.

25 Sport Lane, Berkeley Ca, 94720

Trained instructor for groups of children ages 7-10 and 11-14 in Arts & Crafts, Magic the Gathering Card Game, and Hiking and Nature Awareness classes at UC Berkeley Blue Camp Summer Program. Taught 6 classes per day, made weekly organized lesson plans, oversaw and managed high school volunteers assigned to my class areas, took weekly inventory of art supplies for camp, maintained an organized, clean workspace, worked with neurodivergent campers in an open environment, corresponded with parents of campers.

Leinster House, Dublin 2, Ireland

Intern for T.D Jack Wall of Co. Kildare South, Ireland. Attended Committee meetings and took notes, reviewed resumes for job openings within Labour Party offices, responded to official constituent queries and maintained correspondence, helped with general clerical duties, read and summarized proposals, performed research for Parliament sessions and Committee meetings.

3173 College Ave. Berkeley Ca 94705

Assisted in training new ice cream servers, assisted full-time kitchen staff with preparing fresh ingredients for organic ice cream, served ice cream to diverse groups of customers- including large parties and families, managed cash machine at beginning and end of shifts, operated cash machine and credit card machine, lifted wholesale inventory, multitasked customer service operations with high-turnover on a daily basis.

College 9/10 Dining Hall, Mclaughlin Dr., Santa Cruz Ca 95064

Prepared food in an industrial kitchen setting, washed and utilized industrial food service equipment, served customers, prepared plates, assisted full-time chefs with preparing meals.(Also filled misc. shifts between January 2015 and November 2015

950 Parker St. Berkeley, Ca 94710

Assisted full-time Nolo Press staff by filing invoices, gathering demographic information from facebook page, mailing quarterly catalogues to customers, cleaning offices, and organizing law book library