• Managing front desk reception by answering phone calls, giving information, responding to emails, billing, and calling families.• Use of sales communication to follow up with leads, prospects, and current families• Use of the company’s computer databases to book trials, sales, enrollment management and processing payments• Notifying families via email and phone call when their payment did not process and tracking payment plans on Monday.com• Training new staff members on Stardust Gym’s databases, family policies and front desk procedures• Created a training manual that includes policies, procedures, templates, database and program information• Enrolling students and scheduling make-up classes on Iclass Pro• Communicating with new families regarding billing and make-up classes• Providing families with information on Stardust Gym’s rules and conditions, policies, and procedures

• Tracked 500 students who receive academic alerts three days a week on a Microsoft Excel sheet• Inputted 500 midterm and final grades on a Microsoft Excel alert sheet• Ensured 500 students were enrolled in 12 credits or more for the academic semester by running a banner report• Held one-on-one meetings with students who received multiple academic alerts• Assisted students with connecting with Academic Success and other campus resources• Organized and ran SAAC events such as Game Night and Special Olympics• Proctored study halls for first-year students by singing students in and out on a Google Excel sheet

• Created soccer lesson plans each week that got sent out to parents• Taught soccer skills such as kicking, passing, and stopping the ball to children ages 2.9-6 years old

- Processed Athletic tickets- Scorekeeper

- Supported classroom teacher by ensuring the safety and well-being of nine to twenty children, and academically supporting thematic lessons

Supported classroom teacher by ensuring the safety and wellbeing of nine to twenty children, and academically supporting thematic lessons.