Brenna Mccarty‐Terranova Email & Phone Number

Billerica, MA, US

Customer service, problem-solving/resolution and escalation as neededAssist customers with selecting bakery products - special attention given to taking our custom cake orders and providing accurate detailed information to meet/exceed the customer's expectation.Review daily/weekly/seasonal inventory of bakery productsPlace orders with assigned.

Burlington, MA

Update & maintain the Salesforce, EventLink, and Professional Services Automation systems for role-related activities.Quality assurance on all client-facing materials that are created via the Operations Function area.Management of vendor relationships.Controlling quality of internal & external client experience.Assist PM's with project evaluations and.

Provided excellent table service by ability to work in a fast pace environment.Consistently provided professional, friendly and engaging service by displaying enthusiasm and knowledge about the restaurant’s menu and products. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Developed and maintained positive working.

Responsible for complete guest satisfactionMaintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid.

Scheduled staffing for the main branch.Pulled daily branch reports. Processed quarterly Vault and ATM audits with a zero error rate. Maintained balancing record with 100% rate of accuracy.Open and closed various accounts. Handled various accounting transactions. Coordinated daily cash reconciliation at a high-volume location.Prepared, sorted, and.