Collaborated with a diverse group of administrators to evaluate system issues and design trouble shooting procedures to support enterprise software platforms across the organization. Demonstrated excellent communication skills with executive management; provided formal and informal feedback tosolve problems with urgency and accuracy. Led numerous projects and created plans to ensure projects were completed on time. Managed all user and computer accounts as primary the Active Directory Administrator. Handled day-to-day running of the Automation shop, ensuring high levels of productivity and progression through customer support for over 120 users. Responsible for effectively training and engaging team members in day-to-day task. Exercised ingenuity to implement improvements when updating software on Windows 10 operating systems. Gathered requirements for imaging and created instructions to solidify a standardized imaging process for all administrators to follow and use.

Successfully issued and maintained all equipment and paperwork used to issue COMSEC. Managed all COMSEC paperwork for myself, and 30 other custodians for inspection purposes. Conducted numerous COMSEC inspections resulting in zero reportable incidents. Responsible for training over 30 custodians on information security and proper use of COMSEC.

Performed Information Assurance (IA) by providing security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation. Recommend and employed changes in security systems procedures for user activity, data storage, and overall computer use increasing efficiency by more than 60%

Supervised, plan and executed the installation, operation, and maintenance of all signal support systems to include local area and wide area networks and routers; responsible for network integration using radio, wire, satellite and battlefield automated systems; directs unit signal training and provided technical advice and assistance; developed and executed communications security management (COMSEC) policies and guidelines; managed automation setup, accountability, distribution and troubleshooting of information systems and devices valued at $653,727.

Responsible for the issuing of token/card access to the various Army networks for users upon completion of required training. Organized user required training for inspection purposes and managed all user and computer accounts as primary the Active Directory Administrator. Over 100 Tokens issued.

Configured and maintained all government phones ensuring accessibility. Issued all government phones to users upon completion of required training. Maintained over $35,000 of government phone equipment without incident. Created standards of procedures and how to's for fellow Telecommunication officers. Conducted monthly training to ensure policy standards were held.