Top performing credit and sales managerConsistent record breaking company performance leaderSelf-driven performer and dealer favoriteInnovative - refines work flow and processes for maximum returnsTeam builder with a focus on achieving goals

• Complete administrative tasks for a family-founded and operated law firm• Handle tasks such as remote billing, accounting and office management

• Refined the South Carolina territory of automotive dealers to surpass monthly revenue, contract, quality and client goals • Penetrated accounts in new and existing accounts by providing first-class customer care• Reinforced professional relationships with dealers at all stages of business processes• Educated teams on how to offer impeccable service to applicants, dealers and colleagues• Finalized timely, risk-appropriate contract-capturing credit decisions, extending overrides independent of credit buyers, lending authority, fraud and ID theft detection• Sharpened processes to maintain peak productivity, assisting with funding process to guarantee the quickest and most precise deal funding • Liaised with team members to adjust and react to market and team needs• Worked with Outside Sales Representative to ensure field efficacy, offering guidance, data and responses to customer concerns• Joined with internal departments such as Marketing, Legal, and Corporate to enhance market efficacy

• Grew the West Coast automotive resellers territory, striving to exceeded monthly revenue, contract, quality and client satisfaction objectives• Achieved account penetration in new and existing accounts with attention to service excellence• Examined business data and devised plans to increase market share, affecting performance at the individual dealership and national dealer group levels• Facilitated timely and risk-appropriate contract-capturing credit decisions, extending independent outside of credit buyers, lending authority, fraud and ID theft detection• Revamped processes to maintain team productivity • Aided with all aspects of the funding process to carry out the fastest and most accurate funding of deals• Teamed with the Area General Manger to be optimally responsive to market and team needs• Collaborated with Outside Sales Representative to maximize field efficacy, offering direction, critical data and timely responses to customer concerns• Connected with internal departments to boost market effectiveness

• Supervised and coached a team comprised of 14 Credit Analysts • Managed and motivated a team of Outside Sales Representatives located throughout the U.S. as well• Trained new hires and current team members to operate at peak performance• Facilitated lending decisions outside of credit buyers and lending authorities• Tweaked the credit policy contingent on market conditions• Developed territories and teams, advancing deals swiftly across all phases of the funding process• Partnered with the Operations Department to develop and launch compelling marketing messaging and materials

• Examined customer application data and their respective credit histories to make lending decisions based on risk, collateral, customer stability, payment ability and deal profitability • Grew the number of dealerships that sought out consistent business, creating relationships that led to profit growth• Offered guidance and mentorship to Outside Sales Representatives • Researched competitors’ programs and worked within niches to develop contracts• Partnered with the Funding Department to keep turnaround times swift• Adhered to corporate lending guidelines and other pertinent policies at all times

• Promoted and cross-sold finance programs to capture a broad client base with diverse needs• Led account planning including profiling, positioning strategy, client needs analysis, sales opportunity development, service improvement planning and developing measures for long-range account management • Artfully negotiated loan terms within lending guidelines to boost profit and volume • Forged strong professional relationships to amplify the brand footprint within assigned territory• Nurtured strategic partnerships with key dealers conducive to established production goals• Surpassed production requirements and secured between $4M and $8M in monthly indirect auto loans • Performed detailed credit analyses and pricing risk, working according to company guidelines to maintain profitability and volume• Acted as an effective intermediary with the Offsite Management Team to coordinate office and staff projects, as well as tend to issues as they arose• Liaised between the Offsite Management Team, IT Team and local staff to allocate resources and maximize production• Always worked according to quality standards and industry best practices

• Made lending decisions based upon credit worthiness determined through analysis of applicant's credit criteria and personal information, collateral value and additional yield calculations • Recognized Presidents Club member achieving 125% of monthly sales quota averaging as high as 180% of quota • Consistently helped other territories to achieve higher production numbers to help entire branch achieve goal• Developed severely underperforming territory from 64% profitability to 160%+ in a matter of months by analyzing critical business data, completing field visits and reducing size of territory by 50%; result was two Presidents Club territories• Created and managed a National fax-blast library to market direct to customer's specific needs• Achieved Presidents Club numbers consistently in several challenging territories

• Assisted executive team in daily activities and advised in decision making processes• Designed and improved sales and marketing processes and materials• Acted as a liaison between IT and Executive team• Implemented and designed multi-channel marketing tools to generate new customers and new business from existing clients• Orchestrated and executed multi-dealer on-site and on-line vehicle auctions• Helped to design, build and implement web-based intelligence engines for the automotive marketplace• Built a large network of participating automotive dealers• Managed and maintained data-mining operations with dealership inventory management systems• Designed, produced and implemented training materials and processes for sales staff• Originally hired as a salesperson pre-launch, developed sales goals/strategy for entire sales force• Quickly advanced to sales trainer constructing methodology for sales/presentations• Created actual media supported sales presentations and trained sales staff on how to find the decision makers and speak to their specific challenges• Moved up into role as Special Projects Manager handling all of sales training as well as assisting Executive Team with ongoing challenges and specific projects as needed• Advanced to head Business Development Center; managed a crew of five and developed and produced a sustained multi-channel marketing campaign• Promoted to Marketing Manager; spearheaded brand and marketing strategies/campaigns and educated the sales staff on the message, brand and direction of product, company and services• Achieved the role of direct Assistant to the President; advised the President (formerly President of NAPA Auto Parts) on day to day challenges and strategic direction at the request of the President• Helped to attain over $10M in angel venture capital