Brennan Smith Email & Phone Number

California, United States

San Francisco, California, United States

San Francisco Bay Area

San Francisco Bay Area

• Manage projects with multiple business partners including service field teams, sales and service leadership, digital products team, sales operations, finance, accounting, logistics, and registration• Import and maintain data within Tesla internal systems • Build tools to educate and onboard field teams on ideal process flows and partner up at a local level • Manage external vendor relationships to ensure optimal process flows and on-time receipt of invoices• Drive process optimization related to alternate transportation, improving our customer experience and reducing expenditure per repair per day

San Francisco Bay Area

• Led interdepartmental mobility related projects spanning Mobile Service Operations, Roadside, Fleet, and Alternative Transportation, incorporating active feedback from service agents and customers• Gathered customer and service advisor feedback through interview sessions and incorporateded input into product designs and service operations processes• Developed an interdepartmental roadside to mobile service handover process; tested and implemented in 14 markets within EMEA, including leading trainings, process adjustment, and managing systems integrations• Acted as an interim manager for the Alternative Transportation department for one quarter, managing B2B relationships with rideshare and E-mobility companies, prioritizing initiatives, creating roadmaps, generating forecasts and budgets, and creating and presenting trainings to markets across EMEA• Collaborated with other divisions and product team in roadmap planning, UAT testing, user training, and phased launch of an impactful new feature within the Tesla App that is currently live in 16 markets throughout EMEA

San Francisco Bay Area

• Managed contracts, created schedules, and tracked budgets for a ground up $38M multi-family affordable housing project• Created and executed task prioritization plans for various trades and types of work while facilitating communication among stakeholders• Managed stakeholder relationships throughout the project including developers, subcontractors, neighbors, and local jurisdictions• Led daily meetings with stakeholders to align on build/impact plans and strategy

San Francisco Bay Area

• Wrote contracts, created budgets and forecasts, and managed billings for $5M in corporate utility infrastructure projects for local utility PG&E• Tracked KPIs, roadmaps and schedules for various trades and stakeholders• Managed meetings, communications, and relationships with multiple client stakeholders including PG&E’s Corp Security Team, Corp Real Estate Division, Move Planners, and directly impacted regional staff, and incorporated their feedback and input into our action/impact plans• Oversaw field operations, including subcontractor management, field checks, quality control, and site management• Managed submittal / RFI process and documentation

Greater New Orleans Area

• Conducted energy audits of municipal buildings and school districts to create and present building operation manuals• Led Building Automation System software trainings for building managers demonstrating the operating, monitoring and controlling of HVAC and lighting hardware remotely• Operated building automation systems for the city of New Orleans and charter school organizations, cutting operational costs and saving energy while improving comfort• Led the “Greening Green Coast” committee, ensuring that the company utilized green and sustainable practices internally• Created utility benchmarking reports for schools, recreation centers, and multi-family residences

Master Of Business Administration - Mba, Strategy And Organization

Activities and Societies: Aureus Business Study Association ◦ Focused on implementing competitive business strategies in a dynamic market.

Bachelor’S Degree, Sustainable Environmental Design

Activities and Societies: Sigma Phi Epsilon, SED Inc, Intramural Sports ◦ Focused on economics, business and policy as well as urban.

Education record