● Maintain, configure and troubleshoot servers● Address user complaints● Lead social media presence (Twitter, Facebook, Instagram)● Monitor online traffic and conversions● Ensure functionality and efficiency of sites and web servers● Quality control for mobile access● Collaborate with commissioner, athletic directors and coaches within the league

● Followed and upheld policies and mission statement of the Michigan High School Athletic Association● Planned, organized, and directed the Kalamazoo Christian boys basketball program● Managed the operating budget account for the program and adhere to the financial policies in regards to purchase orders, collection and disbursement of money, expenses and receipts● Instructed and demonstrated skill sets and techniques necessary for individual and team development● Developed team rules and regulations regarding conduct and eligibility of the athletes● Developed communication plans for student-athletes, coaches, students, parents and faculty/staff● Planned, organized, advertised and conducted tryouts for the basketball program● Organized fundraisers to support the program and athletic department● Ran social media for the program (Facebook, Twitter, Instagram)

-Be a consistent Christian role model-Assist in the development of young men-Create and implement game plans-Create and implement practice plans-Assist the varsity and freshmen teams-Schedule snacks/meals-Create communication model for team-Hold player/coach meeting(s) when needed

● Monitor projected scheduling patterns in order to ensure they are established, up-to-date and followed● Create reports in Salesforce, Hobsons, IBM Cognos, Microsoft Excel ● Collaborate with stakeholders in order to establish growth goals for programs● Report progress for each department and program within department portfolio● Design business intelligence tools such as dashboards, data displays and other analytical tools● Participate in program review process● Establish metrics for measuring recruitment, enrollment, retention and graduation rates● Determine healthy enrollment goals for all programs and modalities of learning● Collaborate with analytics and business services team to formalize processes and reporting of data and forecasting● Develop reports on market research and promotional activities to program enrollment reports

● Provided training and development for academic advisors using best practices and core values● Participated in the development and implementation of programs, advising policies, goals, publications and budgets● Advised both enrolled and prospective undergraduate and graduate students on University, college and department academics● Presented at local and national academic advising conferences regarding best practices on how to adequately serve the adult learner● Led department in the implementation process of Salesforce● Assisted in recruitment and retention efforts● Explained graduation requirements to students and provide information about course prerequisites, alternatives and equivalents● Lead, coordinated and completed projects as assigned● Developed paperless advising method within unit and adopted across campus● Supervised academic advisors, graduate assistants, interns, staff and student employees

● Advised both enrolled and prospective undergraduate and graduate students on University, college and department academics● Attended national and local advising and marketing conferences● Trained and assisted in the implementation of Hobsons and Salesforce● Assisted in recruitment and retention efforts● Evaluated student-athlete and NCAA compliance issues with athletic departmental personnel● Presented program plans throughout campus● Began and modified the implementation of DegreeWorks within department

• Recruit prospective students to the online academic programs offered through Extended University Programs• Develop recruitment plans with the regional coordinators for programs offered at locations• Assist in the implementation of CRM system• Maintain up-to-date student profiles• Meet with academic departments to learn trends with students and career outcomes• Work with career services to form a streamline for cover letter/resume building• Connect students with academic advisors throughout the University

• Assist the head coach in practices, games, game/practice preparation• Recruit prospective student-athletes• Use Scoutware as a recruiting platform• Run campus visits for prospective student-athletes and their family• Use social media to enhance program recognition

• Assist the head coach with all aspects of the team including training, competing and scheduling• Develop and update five regional recruiting plans daily (Eastern Michigan, Western Michigan, Ohio/Indiana, Illinois/Wisconsin, US/International)• Coordinate scouting and tape exchange• Assist with recruiting including calling prospective student-athletes, evaluating high school and junior college players, and maintain accurate records and database on the NCAA’s Compliance Assistant program• Collaborate with other departments on campus• Attend seminars, conferences and other professional development opportunities