• Supported IT and development engineers in hardening various operating systems and networks• Performed risk assessments and remediation across the enterprise• Supported steps 1-6 of RMF security life cycle ensuring information assurance is included in the design architecture• Implemented IDS, IPS, and DLP security measures in order to provide confidentiality, integrity, availability, authentication, and non-repudiation.• Provided risk management training for employees.

- Design/Maintain/Scale HQ network topology, servers, services, and local/remote user systems.-Responsible for implementing Whitehat Security standard OS security installation for all laptop and desktop computer systems.- Architect and maintainer of a large-scale Splunk deployment.- Propose solutions for appropriate technologies, prototype these solutions and show these benefits to customers within Whitehat Security.- Manage the implementation for all Microsoft, Apple, and *nix server solutions considering current hardware and software systems, desired enhancements, and system objectives. - Re-designed and currently manage our corporate telephony system. - Coordinate technology system purchases and system configuration. - Support corporate and remote user requests.- Provide recommendations and implementation of HQ systems to support business growth.- Proactively troubleshoot complex problems that may have high impact and wide scope.- Support high level meetings and activities in response to internal service requests, building and configuring HQ related systems, backup and restore procedures, performance and capacity planning.

- Re-engineered the PBX system in order to utilize an Asterisk-based HA phone system.- Maintained and improved network stability for remote users by issuing several changes to our existing VPN services and networking equipment.- Worked closely with Dev/QA teams to organize their server environment into a known state.- 24/7 Management and maintenance of technical services on client machines and servers, including core services such as: e-mail; DNS; VoIP; OpenVPN; LAMP.- Interfaced with upper management and client-side users to explain the necessity for technological solutions, and the appropriate approach and implementation thereof.- Internal corporate desktop support for roughly 75 people of all technical skill ranges and departments.- Troubleshot helpdesk tickets to ensure corporate workflow.

- Maintain internal/global network, troubleshoot helpdesk tickets, take care of business.- Deployed new ticket monitoring system that effectively migrated previous helpdesk systems into itself, creating a centralized, managed, resilient ticketing system that also integrated with an existing LDAP system.

- HA cluster development, data center management including rack/stack deployments, network stability/scalability, QA for English translations, backup management, comprehensive use of Linux/Unix systems. - Architect of a monitoring system that utilized snmp queries to track system trends. Which aided our team in preventing issues before they even occurred.Technologies Used:AWStats, Apache, BIND, BigBrother, CVS, Cacti, Capistrano, CentOS, CheckPoint VPN, Cisco 3560E, ClamAV, ClamSMTP, Courier-Imap, DHCP, DRBD + Heartbeat, Daemon tools, Dovecot, F5 BigIP, FreeBSD, GFS, GNBD, HP Blade Servers, HP ProCurve switches, Kickstart, MRTG, Multipath, MySQL cluster, MySQL Replication, NTP, Nagios, NetBSD, Postfix, Postgres, QPopper, Qmail, RedHat, SNMP Samhain, Sendmail, Snort Exchange Server, Spamassassin, SquirrelMail, Syslog, Syslog-NG, Ubuntu, Vpopmail, Windows 2003 Server, Windows Media Server, Zimbra

- Designed/implemented the distribution/upkeep of server and workstation systems in a fast-paced corporate environment, both internally and for clients. - Improved company workflow by sustaining technical documentation. - Managed technical staff and drove many of our larger IT projectsTechnologies used:Windows Server 2003, Exchange Server 2003, IIS, FRS, DFS, Netgear Switches, SonicWall Firewalls, SNMP, VPN, Vlan, IPSec, NAT, DNS, DHCP

Provided IT support for a wide range of clients, including installing/maintaining office and home networks and servers. Provided phone and on-site support.

Helped formulate songs from the page up - working with fellow band members to create sonically coherent pieces of work. Maintained band’s literary image as webmaster and press packet scribe.

Duties included creating/maintaining ISP accounts, as well as providing technical phone and on-site support. Designed/implemented the infrastructure for the town's first Internet/gaming café.