Account Manager - Synbio
CurrentI support researchers in PA, NY, NJ, & DE with their Synthetic Biology needs - including gene synthesis, gene libraries, and antibody expression and characterization. Accounts include all organizations in the assigned territory - encompassing academic, pharmaceutical, government, and biotech organizations. Collaborate with colleagues across the Twist Bioscience to offer a best-in-class customer experience. Refer customers to other relevant departments (NGS and Biopharma) based on cross-training knowledge and identification of relevant project needs. Educate new customers about Twist Bioscience offerings to find the best fit for each project based on timeline, budget, and project scope. Focus on technical expertise to create client partnerships for long-term collaborations. Assist with contract negotiations and initiating legal agreements between Twist and clients. Providing customer facing support for contract reviews. Consistently meet or exceed revenue and sales targets for the assigned territory. Completed MBA while working full time as an Account Manager.