Brenna Webb Email & Phone Number

Plano, Texas, United States

Rockwall, Texas

Rockwall, Texas, United States

∙ Provided exceptional customer service by providing in-depth product knowledge, preparing timely and accurate estimates and orders.∙ Lead meetings weekly with new and existing clients to explore their initiatives, objectives and goals for their project and business. ∙ Efficiently triaged incoming calls daily and escalated calls when necessary.

Dallas, Texas, United States

∙ Spearheaded consultations with wedding clients to discuss vision and expectations.∙ Collaborated with videographers and coordinators to ensure the event schedule was followed and the client’s vision was achieved.∙ Culled and edited 2000-3500 photos per event.

Norman, Oklahoma

∙ Forged strong customer relationships to act as a trusted advisor in guiding customers to desired product specifications. ∙ Managed product stocking and inventory, education class scheduling and follow ups, and all outgoing online order packaging and shipments. ∙ Maintained deep understanding of the product to best serve customer needs while working to.

Oklahoma City, Oklahoma Area

∙ Spearheaded online auction fundraiser donations, contributing to $15,000 raised.∙ Initiated former donor contact schedule, resulting in regaining 25% of lapsed membership renewals. ∙ Fostered strategic relationships between Chapter Director and key public officials.

Norman, OK

∙ Facilitated food preparation and food safety in the front of house.∙ Increased order totals by up to 65% by upselling add-ons and drinks. ∙ Fulfilled orders by communicating clearly and effectively with team members and actively listening to customer requests.

Rockwall, TX

∙ Directed Graphics Team weekly for services with up to 5,000 attendees.∙ Created and organized digital graphics and scripts utilized by entire Production Team for services weekly.∙ Trained new graphics team members to confidently and accurately operate the graphics production programs.