Brennita Barga Email & Phone Number

Smyrna, Tn

Managing Implementation, Integration and Inventory Service Project Teams for Sphera Communicator customers.

Smyrna, Tn

Essential Functions and Responsibilities: • Develop and maintain implementation processes and guidelines• Grow and develop Technical Implementation team• Plan and execute high-stakes client-facing technical projects, communicating with all relevant parties throughout the project lifespan• Develop project scopes and objectives, involving all relevant stakeholders • Coordinate resource availability and allocation• Develop and maintain detailed project plans to track and project progress for each project• Use appropriate verification techniques to manage changes in project scope, schedule and costs• Measure project performance using appropriate systems, tools and techniques• Create an effective communication plan internally and externally so that important messaging is focused, captured, actionable and reportable• Report and escalate project roadblocks and/or issues to leadership as needed• Manage project expectations for client and internal stakeholders• Perform risk management to minimize project risks• Establish and maintain relationships with customers and vendors, as applicable• Create and maintain comprehensive project documentation• Managing ~$1 million projects • Experience in managing ~$1 million projects • Knowledge of professional best practices and industry trends as they apply to project management• High level of proficiency with Microsoft Office• Strong interpersonal, oral and written communication • Excellent organizational and planning abilities• Self-motivated / goal-oriented with strong analytical and problem-solving skills• High level of comfort in meeting tight deadlines and working under pressure

Smyrna, Tn

Write requirements for technical software enhancements to software as a service product. Met with customers to gather details to report back to the product and development teams. Follow through projects and certify requirements are met upon delivery to external or internal clients.

Smyrna, Tennessee

Manage Development, Production and Disaster Recovery Environments as well as Engineer Project. Virtualize, migrate, update and maintain all servers and network appliances. Provide business analyst level documentation and manage quality assurance testing process. Deploy Web Software and Database Updates and Conduct Customer Training and Support. Install and maintain hybrid digital/VoIP phone and voicemail system to multiple sites using PRI, fiber and VPN connections with multiple service endpoint providers.

Proactively update and maintain core and detached offices including servers and workstations to run desktop, server and/or web driven applications and procedures. Research, design, install and train end users on telephone systems and network architecture topologies that supported multiple markets and distribution channels. Manage Windows 2003 and Exchange 2003, SQL 2005 servers as well as phone systems of various sizes and capacities including VoIP. Created and maintaining Video Conferencing networks in Memphis, Chattanooga, Nashville and Knoxville. Standardizing industry interfaces and data management for the field. Create applications to streamline the operations of producers in order to grow their productivity levels. Managing technical position in field offices while being self-managed. Supervising full time consultants as well as ad hoc vendors.Training: Provide training to all associates as well as peers on topics ranging from desktop applications to network and voice design as well as non-technical subjects. Ability to adjust the teaching style to various skill levels in order to benefit the entire group, no matter how diverse in their background on the topic. Conduct mentor relationships with peers in order to facilitate their acclamation to new positions or changing methods. Create curriculum and all developmental materials and timelines.Research and Development: Create documentation for any audience to learn and facilitate new technology implementation. Participate in pilots originating in the corporate home office as well as ones developed specifically for local offices. Provide objective documentation and impeccable logs for further study. Maintain a positive attitude in the face of opportunities created in new technology implementations. Compile cost benefit analysis for proposed projects. Implementing cost effective strategies to reduce operating expenses. Create ad hoc reports using Crystal Reports, Access and SQL Databases.

Responsible for managing and controlling all internally developed Information Network Systems within company, Interface development, deployment and support to internal offices.Computer Operations -Configurations: In charge of extensive WAN hardware and software configuration. Responsible for LAN Administration, 3 Windows NT Servers and 1 Novell Server. Hold full responsibility for integrating both LAN and WAN networks. Configure and manipulate Meridian PBX switch with both analog and digital capacities. Configure Cisco routers with T1 and Fiber Optic Networks, plus all circuits facilitating 10baseT Network. In addition, configure Kentrox and General DataComm CSU's. Proficient in Remote Desktop and PCAnywhere Software and TCP/IP configuration. Utilize both Macintosh computer system and AppleTalk Networks.Network Design: Assist in network design, installation of Internet, and management of systems. Upgraded network topologies and adding network connections as needed. Converted Macintosh based network to Windows NT 4.0 Server and Workstation. Training: Responsible for training employees in information systems operations. Plan and conduct PC classes for end-users.Employee Relations: Encourage and support a team like work environment which increases employee efficiency and productivity. Serve as a Consultant to all departments within company and provide ongoing support to ensure efficiency and accuracy of installed interfaces. Maintain confidentiality and cross-trained.Troubleshooter: Research and identify problems within information systems, hardware, software, and networks and utilize creative problem-solving techniques to resolve issues.

Bachelor Of Science

Funded 100% of college expenses through full-time employment and maintaining Dean's List muliple years.

Education record