Brenda M. Email and Phone Number

PASSION FOR SERVICE is what characterizes me. I firmly believe that this is what has led me to be where I am now. My passion started when I was a teacher, a job I did for 6 years. Then, after 7 years working as Activies manager and now after almost 7 years working as Training & Development Manager in HR, I carry that passion for service with me everywhere. What excites me the most about my current position is that I can transmit my passion to the associates in my hotel. Understanding the operation from the "outside" with clients and guests for more than 14 years has helped me to understand what my associates experience in their day - to - day lives and now that has helped me enormously to create empathy with all of them.