Brennon Allen Email and Phone Number

Accredited brand for all freelance projects.Job Overview-Consulted with local businesses and other prospective clients about their website needs.-Designed, developed, and supported web applications for new and existing clients.-Researched digital solutions to exceed client requirements.-Created visual workflows-Wrote clean, readable code.-Maintained client-business relationships.-Made updates to deployed websites as requested by clients.-Created/altered graphics for website content and branding.

Completed a tech refresh project for approximately 1,500 users.Job Overview-Tracked, shipped, received, and re-imaged laptops.-Backed up and restored user data(User State Migration Tool) during each migration.-Managed endpoints using KACE to access device resources and run scripts.

Job Overview-Worked independently to schedule appointment times for migrating users endpoints to a new domain controller.-Collaborated in a small team using Google Sheets to track progress and ServiceNow for documentation.-Met with users across all departments to ensure a smooth transition of their software, data, and network connections.-Performed meticulous tasks to prevent and troubleshoot disruptions.-Provided contingency support to users experiencing bugs/data loss during migration.

Job Overview-Shipped, received, and re-imaged computers using Microsoft Excel for documentation.-Tested software solutions to help migrate from an on-premises domain controller to Microsoft Azure hybrid cloud environment.-Migrated user data on endpoints using Profile Wizard.-Removed security software on all devices(SentinelOne) and installed a new software solution(FortiClient).-Mitigated security incidents involving phishing emails and malicious Chrome extensions.-Resolved tickets relating to Mitel, Office 365, licensing, and software issues(NinjaRMM for endpoint management).-Created user accounts in the Office 365 Admin Portal.-Active Directory hygiene(disabled/deleted inactive accounts and updated information).-Reviewed and applied software patches and system updates to all devices in the infrastructure.

Job Overview-Provided hybrid technical support to 600+ organizational users.-Configured and deployed iOS mobile devices for mission-critical personnel.-Assisted in the setup and configuration of VTC environments for both on-site and remote locations.-Ensured information assurance for user accounts, managed documentation for Unclassified and Classified network access, and monitored cyber awareness compliance.-Provisioned user accounts using government web applications that handle licensing for VPN, email, and mobile access.-Designed and implemented remote LAN sites.-Configured computer systems and satellites to establish WAN connectivity.-Diagnosed and resolved printer and software issues.

Job Overview-Created numerous user network accounts in Active Directory, and maintained the upkeep of user cyber awareness training.-Re-imaged computers using 3 different images for different types of network access.-Replaced PC hardware and troubleshot PCs and printers within the local office and at subordinate locations.-Designed and implemented remote LAN sites and configured computer systems and satellites to establish WAN connectivity.

Course Overview-Computer systems concepts-Command line interfaces and equipment-Planning, designing and testing computer systems, servers, and networks