Brennon Koehler Email & Phone Number

South Bend, In, Us

South Bend

South Bend, Indiana, United States

-Automated new backup procedures from the ground up for local Linux and Windows computers-Leveraged AWS S3 and Google Drive as cloud storage services for data retention and documentation-Upgraded existing control and computer systems to new hardware-Managed account permissions across various platforms for access to local services-Served as a bridge to university IT support and external vendors for faculty and staff

South Bend, Indiana, United States

-Address IT issues that occur during class instruction in a timely manner without disrupting the class or c professor-Create and monitor different virtual meetings used to facilitate the remote instruction of law school classes and virtual job interviews for law students-Troubleshoot computer and hardware issues for faculty and staff of the Law School.

South Bend, Indiana Area

-Used networking tools to determine and compile a list of connected devices on premises and validate network settings-Remediated network devices that were configured incorrectly to match the configuration of their subnet -Used compiled list to create list of physical assets to put into ServiceNow for asset management -Assisted in the creation of kiosk presentations to be used outside the office space -Designed scripts to automate scheduling process

Indianapolis, Indiana Area

In a professional and skillful manner provided technical support to customers relating to software applications, school accounts, hardware, and other issues relating to IU systems. Experienced in troubleshooting over the phone, in person, and via chat and email.

South Bend, Indiana Area

Removed and installed security software from city machines and resolved installation issues. Configured and taught basic tasks in Sophos Central security console. Furthermore, I also worked with Windows Active Directory and group policy in applying polices to specific groups of end users.

South Bend, Indiana

Traveled to City locations and replaced UPS batteries and documented Ethernet cabling within buildings as well as assisted in the physical and software labeling of said cables. Also aided in the upgrading of various networking devices within the City network.

South Bend, Indiana Area

Prepared packages for shipment, wrapped pallets, restocked packing centers, and picked orders for shipment.

Elbel Park Golf Club

Completed transactions in pro shop, scheduled tee times, preformed certain maintenance duties on course, and opened and closed course.

South Bend, Indiana Area

Responsible for night shift operations and employees, preformed closing procedures, handled money, and created sandwiches.