Piloted and established all business operations for the fitness facility, including hiring and leading a team of 6 employees to drive business performance, high-quality service, and success across the organization. Played an integral role in fostering a success-oriented environment while leading the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives. Actively identified areas of improvement by evaluating the effectiveness of all internal and external processes and developing and implementing innovative growth strategies and processes.Key Accomplishments:  Facilitated the development and implementation of an innovative operational infrastructure of systems, processes, and personnel to accommodate rapid growth objectives; expanding the organization to 4 cardio centers. Headed sales operations and marketing initiatives, with a focus on driving customer prospecting, lead generation, goal setting, and sales training to generate an average of $450,000 in sales annually.

Instrumental in spearheading sales operations and business development for a wide range of international organizations in the United States and Taiwan, including Lead Dolphin, Club OS, and Dyaco International. Coordinated and executed marketing campaigns to boost revenue by up to 1,000% for clients, including stand-alone gyms and large fitness chains. Key role in leading complex projects and implementing new lead management and marketing software to enhance client success.Key Accomplishments:  Currently serving as Vice President of Commercial Sales – North America for Dyaco International, a publicly traded company with 1,500 employees globally, o Key role in founding, hiring, and scaling a high-performing team and establishing sales systems / SOPs for pricing, ordering, and servicing.  Operated as Customer Engagement Manager for Club OS after acquisition of Lead Dolphin, expanding product adoption and customer success while troubleshooting issues to maximize customer satisfaction and revenue.

Acquired Lead Dolphin.Club OS is a lead management and marketing software program for the health, wellness, and fitness industry. In this position I use my experience and knowledge in order to help our clients become more engaged and successful using our product. Besides trouble shooting and online support, I create and coordinate Blast and drip email/text campaigns in order to increase revenue for our clients. Our client list includes both stand alone gyms and large fitness chains.

Acquired by Club OS.LeadDolphin is a lead management and marketing software program for the health, wellness, and fitness industry. In this position I use my experience and knowledge in order to help our clients become more engaged and successful using our product. Besides trouble shooting and online support, I create and coordinate Blast and drip email/text campaigns in order to increase revenue for our clients. Our client list includes several large franchise chains and 300+ locations. I work remotely from home with this position.I am also the founder and current CEO for All Cardio Fitness in Tainan, Taiwan. We currently have 4 locations and plan to open our 5th location soon.

Steered all business operations, including sales, marketing, and business growth. Managed and coached 75 full-time and part-time employees while guiding team hiring, training, and performance. Maintained up-to-date administrative records to streamline operational excellence. Monitored market conditions to update product pricing and take advantage of emerging trends. Monitored accounting, labor, and finance functions, ensuring compliance with all local laws regarding labor, business, and taxes.Key Accomplishments:  Commanded the development of media and advertisement strategies to expand the company from 1 location to 4 locations without the need for outside investors or funding; secured $2.7M in revenue annually. Fostered and maintained a clean, welcoming, and safe environment for all customers while ensuring the delivery of high-quality customer service to maximize client retention and growth opportunities.

Delivered strategic leadership and guidance across operations management for 27 locations, hiring, recruiting, and training sales teams, front desk staff, and cross-functional managers. Played an integral role in overseeing all building enhancements and maintenance. Piloted the acquisition of Taichung and Neihu clubs, driving business development and profitability. Partnered with a Taiwanese translator to execute sales training and communicate with perspective members. Crafted marketing and demographic forecasting for upcoming promotions to ensure success.

• Recruited, interviewed, hired, and trained Sales, Receptionist, Personal Trainers, Housekeepers, Child care, and Department Managers for complete execution of their scopes of responsibilities for multiple clubs.• Responsible for meeting all Monthly Quotas set forth by Corporate Office.• Provided all-encompassing Sales and Customer Service training.• Investigated any inappropriate practices by any staff members that may lead to termination for multiple clubs.• Responsible for developing budgets and parameters for all departments to keep overhead to a minimum and maximize profitability in multiple club regions.• Led the team with the highest personal sales in Training and Membership sales.

Recruited, hired, and trained Fitness Consultants responsible for membership sales.• Consistently led the region with the highest Point of Sale training and memberships sold.• Trained staff in fitness education, utilizing my background in Biology and NASM certification.• Consistently hit Point of Sale, Personal Training and New Membership Sales Quotas.• Responsible for troubleshooting problem clubs with staffing issues, and/or hitting monthly quotas.• Successfully converted 8 under-performing clubs to successfully achieving quotas in 16 months.