West Region Operations Manager
CurrentI lead the execution of overall business operations across various locations, overseeing sales initiatives to foster expansion and development. I implement and uphold stringent safety and compliance standards through effective management processes. Additionally, I manage all aspects of key projects, ensuring timely delivery within the assigned budget. I personally address and resolve customer complaints related to new setups, service issues, and non-payment to enhance customer satisfaction. My role involves formulating and implementing impactful business development strategies by identifying and capitalizing on new opportunities. I also drive end-to-end management of key accounts, cultivating robust relationships with clients for enduring satisfaction and loyalty.• Managed a portfolio of 20 projects across multiple states, achieving success as all projects were completed over budget, resulting in a positive impact of $400K on EBITA.