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Brent Fox Email & Phone Number

RVP of Customer Success at Mattermost at Mattermost
Location: Durham, North Carolina, United States 16 work roles 2 schools
5 phones found area 919, 415, and 408 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Role
RVP of Customer Success at Mattermost
Location
Durham, North Carolina, United States

Who is Brent Fox? Overview

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Quick answer

Brent Fox is listed as RVP of Customer Success at Mattermost at Mattermost, based in Durham, North Carolina, United States. AeroLeads shows phone signal with area code 919, 415, 408 and a matched LinkedIn profile for Brent Fox.

Brent Fox previously worked as RVP of Customer Success at Mattermost and Startup Advisor & Customer Success executive at Datakin. Brent Fox holds Master Of Business Administration (Mba), Executive Mba from Unc Kenan-Flagler Business School.

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Email format at Mattermost

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Mattermost

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Profile bio

About Brent Fox

Experienced Customer Success executive with over 20 years in the enterprise software industry. I have led teams across all aspects of the customer journey: Sales Engineering, Professional Services, Customer Support, and Customer Success Management.

Listed skills include Open Source, Linux, Enterprise Software, Cloud Computing, and 46 others.

Current workplace

Brent Fox's current company

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Mattermost
Mattermost
RVP of Customer Success at Mattermost
AeroLeads page
16 roles

Brent Fox work experience

A career timeline built from the work history available for this profile.

Rvp Of Customer Success

Current

Palo Alto, California, US

I lead the Customer Success organization at Mattermost. I am responsible for defining and delivering the post-sale customer journey from onboarding to adoption to renewal/expansion across Mattermost's customer base. My org consists of a team of Customer Success Managers and Technical Account Managers, across North America, Europe, and APAC.Mattermost's.

Aug 2022 - Present

Startup Advisor & Customer Success Executive

Berkeley, US

I worked closely with Datakin CEO Laurent Paris for several months during their pre-Series-A phase to help them bootstrap a Customer Success operation. Datakin was in the process of exiting the private beta phase of the product and preparing for the first public launch of the Datakin platform. My work with Datakin was focused on helping the company put the.

Aug 2021 - Dec 2021

Vice President Of Customer Success

Santa Barbara, CA, US

At Anchore, I led the Professional Services, Technical Support, and Sales Engineering teams. Our customers were large enterprises and government agencies who were using Anchore Enterprise to implement vulnerability scanning for their container-based applications before deploying them on Kubernetes.

Mar 2020 - May 2021

Vice President Of Customer Success

Research Triangle Park, NC, US

In my role at Zaloni, I was responsible for all post-sale customer activities: Professional Services, Customer Success Management, Managed Services and Technical Support. The customers that I served in this role were large scale Fortune 500 enterprises in Healthcare, Insurance, Finance, Telecommunications, and Airlines.Our mission was to help our customers.

Dec 2018 - Mar 2020

Director Of Engineering Services

San Francisco, CA, US

I manage the Engineering Services org at Endless, which consists of the Data Analytics, QA and Tools teams.The Data Analytics team collects data from in-field product deployments and provides insights to both internal and external customers regarding how the product is being used around the world.The QA team defines test cases and shipment criteria and.

Feb 2016 - Dec 2018

Director Of Premier Support

Santa Clara, California, US

Aug 2014 - Feb 2016

Director Of Customer Success, East

Santa Clara, California, US

Hortonworks is a leading commercial vendor of Apache Hadoop, the preeminent open source platform for storing, managing and analyzing big data.I lead the Frontline, Backline and Premier Support Engineering teams in the Eastern US. We are part of the Customer Success organization that helps Hortonworks customers derive ever-increasing business value from the.

Aug 2014 - Dec 2015

Director Of Oem Programs

London, England, GB

In my role as Director of OEM Programs at Canonical, I was responsible for three components of our OEM operations:1) Delivery: I managed a team of 7 Project Managers in Taipei, Shanghai, Beijing and western Canada who ensured timely delivery of Ubuntu OS images to OEM partners and ODM manufacturing facilities.2) Product: I was responsible for defining the.

Jun 2012 - Aug 2014

Oem Program Manager

London, England, GB

In this role, I was accountable for the engineering relationship between Canonical and our largest OEM partner. I managed an operations team consisting of Field Engineers and Project Managers in North America and Asia, responsible for many concurrent projects in both consumer and enterprise product lines.I also worked closely with the OEM Sales team on.

Sep 2010 - Jun 2012

Field Engineering Manager

London, England, GB

In this role, I managed a small team of Field Engineers in Austin, TX; Gujarat, India; and Joinville, Brazil. This team was responsible for working with both multinational and local OEMs on Ubuntu pre-load engagements.

May 2009 - Sep 2010

Manager, Global Support Services

Raleigh, NC, US

I led the Technical Account Management (TAM) organization for North America.During my time in this role, the RHEL Customer TAM and OEM/IHV/ISV Partner TAM and JBoss Middleware TAM teams were consolidated under my organization; consisting of 30+ TAMs across North America and 100+ accounts.

Mar 2007 - May 2009

Team Lead, Technical Account Managers

Raleigh, NC, US

Served as Team Lead of the North American Technical Account Management team. Handled customer support escalations, interfaced with L3 engineering and R&D, responsible for assigning accounts and capacity planning for the team.

Aug 2006 - Mar 2007

Technical Account Manager

Raleigh, NC, US

Responsible for the customer satisfaction of assigned Tier 1 accounts. Primary point of contact for technical issues related to customer deployments of Red Hat products.

Jul 2004 - Aug 2006

Associate Software Engineer

Raleigh, NC, US

I joined the Red Hat Linux OS-devel team in July 2000, in the middle of the Red Hat Linux 7.0 development cycle. My initial area of focus was the OS installation utility. I later moved on to the OS configuration tool initiative, authoring or co-authoring the "Firstboot" setup utility, the SAMBA, NFS and user account configuration tools, and many other.

Jul 2000 - Jul 2004

Linux Courseware Developer

Sair Linux & Gnu Certification

As one of the first full-time employees of SAIR, I was responsible for co-authoring the Linux Performance & Integration training course for Compaq Computer Corporation for the ProLiant and AlphaServer product lines.

Nov 1999 - Apr 2000

Java Programming Consultant

Questra Corporation

Developed software for NC-based Questra clients using Java and Perl.

Jun 1999 - Nov 1999
2 education records

Brent Fox education

Master Of Business Administration (Mba), Executive Mba

Unc Kenan-Flagler Business School

Bs, Computer Science

University Of Mississippi
FAQ

Frequently asked questions about Brent Fox

Quick answers generated from the profile data available on this page.

What company does Brent Fox work for?

Brent Fox works for Mattermost.

What is Brent Fox's role at Mattermost?

Brent Fox is listed as RVP of Customer Success at Mattermost at Mattermost.

What is Brent Fox's phone number?

AeroLeads has found 5 phone signal(s) with area code 919, 415, 408 for Brent Fox at Mattermost.

Where is Brent Fox based?

Brent Fox is based in Durham, North Carolina, United States while working with Mattermost.

What companies has Brent Fox worked for?

Brent Fox has worked for Mattermost, Datakin, Anchore, Zaloni, and Endless Computers.

How can I contact Brent Fox?

You can use AeroLeads to view verified contact signals for Brent Fox at Mattermost, including work email, phone, and LinkedIn data when available.

What schools did Brent Fox attend?

Brent Fox holds Master Of Business Administration (Mba), Executive Mba from Unc Kenan-Flagler Business School.

What skills is Brent Fox known for?

Brent Fox is listed with skills including Open Source, Linux, Enterprise Software, Cloud Computing, Redhat, Virtualization, Red Hat Linux, and Ubuntu.

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