-Work with Sales and Operations leads to develop pricing for all new business opportunities, product launches, and contract renewals/changes-Assess financial impact of new protection plans on overall risk portfolio, and evaluate potential risk sharing structures

Forecasting, budgeting, planning and analysis for rapidly growing provider of cell phone insurance programs. Company acquired by Brightstar corp., a multi-billion dollar global services company in April 2011.– Lead financial planning process including annual budget, 5 year business plan, and monthly rolling forecast at both regional (APAC, LATAM, Europe, and Domestic) and consolidated levels.– Provide monthly operations reporting including financial results, updates to rolling forecast, and in-depth variance analysis of both actuals and forecasted results to budget and prior forecast.– Responsible for developing and maintaining business models for all new opportunities as well as existing customer contract amendments and renewals, providing insights and recommendations to ensure profit objectives are met.

– Analyze key performance indicators and metrics to enhance product performance, increase market share and driving profitable revenue growth.– Specific areas of reporting and analysis: product financial performance, customer churn, customer behavior, penetration rates, market share, and channel performance.– Measure and report on promotional and retention offers to pinpoint buying patterns, purchase influencers, and pricing thresholds, presenting reporting, recommendations and conclusions to senior management.– Created cost allocation models used to determine competitive and profitable pricing of voice and data plans and features by geography, sales channel, and product type– Identified and implemented new reporting process to streamline and consolidate resource intensive reporting resulting in 50% decrease in time required to generate standard reports.– Consolidated performance data and presented conclusions and recommendations to senior management.

– Team Leader responsible for developing and managing web-based English literacy system.– Implemented strategic tracking of student and teacher usage and overall product effectiveness.– Directed all aspects of web strategy: coordinating procurement and implementation of server hardware and software across multinational sites; capacity planning; backup strategies; and fail-over contingency plans.

– Selected to spearhead organizational shift in pricing policies from decentralized, ad-hoc pricing set by sales staff to structured, consistent prices. – Led team of six direct reports in establishing competitive prices and monitoring margins for more than 1,500 products.– Established appropriate controls and metrics required to ensure obtainment of both revenue and margin targets. Result was an increase in gross margin of 13% on a revenue stream of over $150M in first year.– Redesigned cost change and synchronization process with BellSouth resulting in a decrease in EDI transaction errors of more than 75%, decreased lead times, and increased customer satisfaction.– Guided department’s inclusion in ISO 9000 Quality system by creating price change approval process including necessary internal controls for oversight, traceability, and flexibility.