Brent Hickman Email & Phone Number

Roswell, Georgia, United States

*First Supply Chain Key Contributor Award winner for successful collaboration efforts with Essendant.*Created $1.95M in overall savings in 2023 through customer collaboration efforts, process improvements, and enhancing key KPIs.*Awarded Supplier of the Year by Essendant for improving service levels above 98%.*Accelerated cube efficiency to achieve full TL shipping for four separate customers ahead of the expected timeline.*Led discussions on Amazon Ship in Own Container (SIOC) strategy, resulting in over $200k annual savings.*Spearheaded the Aurora Project for Customer Collaboration as a key KCP resource.

Atlanta, Georgia, United States

*Strategically manage 4PL provider to ensure maximum performance through service and reduced costs.*Create analytical models, graphs, charts, to review potential cost savings opportunities.*Reduced spot market spend by 20%, $5.7MM, from first half of 2021 by implementing efficient network strategy, increasing lane contracts, and managing remaining rates to ensure market competitiveness. *Saved an estimated $100k annually managing a project utilizing LTL consolidation methods*Improved service levels during a challenging 2021 from 64% to 74% overall by focusing on drop carrier options where available, increasing volume for consistent carriers and removing poor performers, and working with network and customer teams for strategic alternatives.

Greater Atlanta Area

*Manage all aspects of customer demand planning and replenishment for top 5 customer, Dollar General, representing $163MM annual net sales, 9.3k cases, and 3.8k shipments through 3.9k created orders using SAP/APO, BI, and Datalliance ordering system*Management of inventory replenishment at the SKU level using various system tools*Drive Supply Chain activities; help meet customer in-stock goals, inventory targets, overall sales goals, and maintain fill rates*Optimize replenishment process by generating a more accurate (baseline) customer forecast that can be used for internal planning, meet in-stock goals, inventory and sales objectives, and maintain fill rates*Lead weekly meetings with customer and key internal stakeholders to identify in-stock opportunities and provide actionable recommendations*Communicate relevant changes in inventory, in-stocks, or POS Trends for internal forecasts to internal Supply Chain*Prioritize workload by using multiple internal and external reports effectively*Manage projects that are within the scope of driving Supply Chain or Customer Replenishment efficiencies

Greater Atlanta Area

 Forecast and order 175 Stock Keeping Units (SKUs) for top 20 customer representing $50MM annual net sales, 1.5MM cases, and 589 shipments through 661 created orders using SAP/APO, BI, and JDA ordering system Responsible for building a collaborative demand plan (baseline, promotion, new items) by driving the collaboration/ negotiation process with the multi-functional team and the customer to align to one demand plan. Improved forecasting/demand plan accuracy from 21.1% to 59.7% by building data analytical tools using BI, Sales organization metrics, Excel pivots/functions, and understanding business trends Improved and matched customer goal of in-stock service level from 89% to 96% and inventory from 3 weeks of supply to 4.3 by effectively utilizing vendor collaboration software tool JDA and 1010 customer data

Greater Atlanta Area

 Part of team responsible for $18MM in total company savings through effective utilization of customer efficiency models Assisted with education, implementation, score carding, continuous improvement and issue resolution for Colgate's Logistics Efficiency Program, a pay for performance program available to all Colgate trade partners. Annual execution of program has driven major, multi-million dollar year on year cost to service reductions to the Colgate-Palmolive logistics budget. Developed and modified savings analytical models for Colgate's Customer Pick-Up Program (CPU), which covers approximately 22% of Colgate US to Customer shipments and approximately 10% of Total Logistics Budget spend.  Provided analytics for savings opportunities with Colgate’s ARP (Adjustable Rate Policy) program, including score card compliance, continuous improvement, and issue resolution. ARP Program has driven a year on year reduction of $8-$10MM to the Reverse Logistics Budget. Lead & supported multi-functional, end to end supply chain related cost-reduction/efficiency improvement major project initiatives  Mentored and developed training tools for dedicated interns. Created, assisted, repaired, and adjusted daily/weekly/monthly reports generated by the interns. Reports frequently Excel-based models using advanced functions for dashboard presentation style and additional use of specific and unique customer data platforms/portals Winner of the Chairman's , "You Can Make a Difference" Award for above and beyond achievements for Logistics Efficiency savings

Greater Atlanta Area

 Forecast and order 200 Stock Keeping Units (SKUs) for top 5 customer representing $146MM annual net sales, 8.7MM cases, and 3.8k shipments through 4.7k created orders using SAP/APO, BI, and SNC/Datalliance ordering systems Introduced Datalliance ordering software that was approved, became initial tester, then internal trainer. System capabilities have improved ordering efficiency by 50% from previous system Improved forecasting/demand plan accuracy from 45.1% to 73.4% by building data analytical tools using BI, Sales organization metrics, Excel pivots/functions, and understanding business trends

Greater Atlanta Area

 Managed 13,500 annual orders for customers representing $475MM in annual net sales  Piloted role responsibility change to include transportation planning such as carrier tendering and order combinations ensuring maximum truck efficiency using TPVS system along with daily processes Established effective standard operating procedures as the foundation for the role to future trainees

Savannah, Georgia Area

 Adhere to aircraft/runway protocol, maintaining parking locations, aircraft, tools, and parts accountability Taxi, transport, lubricate, order and replace parts, operate forklifts, ensure OSHA safety standards  Update cargo plans to fit mission requirements and collaborate with specialists when needed Provide necessary maintenance, both scheduled and unscheduled Update and store records in system and ensure multiple aircrafts are available and safely functioning Awarded service medal for three-month rotation in Afghanistan during wartime conditions

Macon, Georgia Area

 Manage the relationship between the customer and the Supply Chain for assigned accounts. Coordinate all logistic functions in SAP and AS400 (Transportation, Warehousing, Sales and Production planning) in order to effectively manage customer orders, provide best pricing, maximize load efficiency and find solutions to eliminate invalid deductions.  Created daily reporting for outs, late trucks, shortages, and BI data for internal and external partners. Received three quarterly awards in consecutive quarters for exceptional customer service  Led community service projects

Warner Robins, Georgia

 Exceeded monthly goal requirements by averaging 132% of loan goal Exceeded all coworkers combined with GAP and credit protector insurance sales in 2011 Provided expert knowledge of personal finances, interest rates, and available products

Savannah, Georgia Area

 Identified as Auto Loan Captain, exceeded auto loan production goals Established my district as #1 in the region with record-breaking sales results Excellent sales and communication ability resulting in a 33% increase in district sales production

Savannah, Georgia Area

 Provided analysis reports to CEO and board members for their approval of the requested loans Created internal real estate appraisals for proper regulation procedures Managed and analyzed portfolios ranging from $500k to $25MM in total loans