Brent Hooker, Pmp, Csm Email & Phone Number

Coppell, Texas, United States

Florham Park, New Jersey, US

• Responsible for the Workplace Modernization ($10M) portfolio of projects within the Commercial line of business:
• In year one of a three-year effort to develop business specific Intune Profiles
• Lead a team of 20 Associates responsible for requirements gathering, profile development, user acceptance testing and endpoint migrations
• Partner with Infrastructure teams to develop Intune Build VLANS as well as make modifications to on-prem Subnets to establish required connectivity to MSFT Azure
• Successfully migrated 35K of the 85K endpoints worldwide
• Facilitate weekly readout to Project Steering Committee, providing target vs. actual for each workstream and socialize blockers

St Petersburg, Florida, US

• Led the deployment of new client facing system called Client Portal (customized Salesforce instance); single point of reference for all requests and associated updates
• Deployment of a Password Reset application (password vault), to all employees as well as the enablement of Azure Self-Serve Password Reset – self-service password reset of domain password
• Partnered with the Agile Coach/Change Manager to pilot one of my projects through the new change management process; identified the need to create templates on how to facilitate Stakeholder Analysis, Communication and.
• Facilitated data migration effort from on-premise file shares to OneDrive as well as the enablement of Data Classification and Retention labels, educating all corporate employees on why enforcement is required
• Deployed Office 365 upgrade to approximately 1,800 corporate users
• Recognized for my thought leadership and executive presence during various project meetings as well as seen as leader on my team, provide coaching/mentoring to fellow PMs

Fort Worth, Texas, US

• Established a training and communications team responsible to educate the enterprise on the newly created Enterprise Project Management Office (EPMO) as well as the new project management framework called Global.
• Partnered with the existing PMO Governance teams to evaluate all existing process, templates and supporting documentation to create an enterprise standard for each
• Hosted monthly training and communication meeting for the PM Community to educate them on process, templates and supporting documentation updates
• Developed and maintained a change management plan following the Prosci ADKAR framework
• Deployed a SharePoint site for the EPMO and GPPM to be the central portal for the organization, providing a description of each department, program objectives and workflows, as well as new templates and supporting.
• Maintained a list of policies for project execution, known as the ‘Minimum Standards’

Fort Worth, Texas, US

• Led the Office 365 Program consisting of seven projects as well as the development of the following program initiatives:
• Partnered with Cyber Security to identify/document Governance procedures to mitigate risk of customer and employee data (over 250 requirements identified)
• Developed a communication strategy to educate the Business Leaders on the drivers and benefits of Office 365
• Coordinated End User Training – leveraging both internal and MSFT resources
• Established a community of power users called “Collaboration Drivers” to provide peer mentoring of new Office 365 functionality
• Partnered with the Azure Cloud Enablement Team to help define the cloud strategy

Denver, CO, US

• Responsible for decommissioning of pharmacy assets (three locations), partnering with various infrastructure teams to inventory existing hardware/software and disposition assets to meet contractual obligation as well.
• Led a cost cutting project, partnering with five IT lanes to identify 5% efficiency gain and/or cost reduction in operational expense, 2018 forecast savings is $1.7M
• Facilitated monthly portfolio readout with Executive Team - highlighting monthly accomplishments, project statuses w-risk/issues and portfolio financial update
• Led a system enhancement for project financials, creating a separate line item to track ‘target budgets’ (excludes contingency). Increased visibility will improve forecasting as well facilitate paradigm shift for.
• Implemented capacity planning tool within Project Online reducing Resource Admin time by 10% resulting in savings of $552K
• Led Windows 10 upgrade project, verified compatibility with our Commercial Off-The-Shelf vendors as well as tested all locally developed applications resulting in cost avoidance of $100K

Metairie, LA, US

• Established and led a project team responsible for effective integration of practice management systems to 400+ doctor offices nationwide and Puerto Rico resulting in $200K in new revenue
• Facilitated customer implementation meetings with internal and vendor teams, managing up to nine implementations simultaneously
• Led software re-write of internal procurement system using the Agile methodology, post launch annual sales increased by $25K
• Primary point of contact for 400+ clients regarding practice management systems questions and/or issues

Metairie, LA, US

• Led $2M project team responsible for re-writing proprietary practice management system, activities included: requirements gathering, monitoring of project performance - scope, schedule and budget, vendor management and.
• Facilitated bi-weekly project status update to Project Sponsor and key stakeholders
• Created internal and external communication and training plans to support system deployment
• Provided on-boarding support for new hires on existing practice management system

Charlotte, NC, US

• Established Learning and Development Team, with an annual budget of $750K, responsible for on-boarding, internal consulting and project management support
• Partnered with Business Leaders to develop compensation driven performance scorecards which measured production and quality of work for front-line associates increasing employee engagement by 18%
• Planned and led semi-annual presentations for 250+ associates designed to communicate overall company health, divisional milestones and associate recognition
• Facilitated continuous process improvement by partnering with Staffing department to conduct quarterly feedback forums for front-line associates with six, 12, and 24 months tenure to obtain feedback regarding.