Brent Imhoff Email & Phone Number

Fort Collins, Colorado Area

Specialized in helping companies and departments adopt, implement, and find success using additive manufacturing during the product development process. By using this advanced technology you can reduce time to market and improve ROI for almost any project.Manage and work with key accounts within the additive manufacturing field, ensuring success for customers through knowledge, service, and expertise. Engage with new and existing customers to understand applications and issues while using 3D printing technology.- Gain a deep understanding of customer's business and partner in their ongoing success - Maintain a knowledge of the latest printing technology- Develop and nurture existing relationships to better improve customer experience- Contact and help new customers to improve manufacturing workflow for greater ROI- Manage all reporting about the health of customers' accounts- Work cross functionally within the company to communicate with all account owners

Loveland Colorado

Manage all aspects of the product life cycle of all products within a three year window. Maintain knowledge of trends in the marketplace to ensure product competitive position. Interface with stakeholders, industry analysts, strategic partners and customers to determine direction of future and existing products. - Develop strategic scenarios that meet with executive teams business objectives- Lead collaborative development of the company's product roadmap across all products- Ensure products are developed that meet or exceed existing quality control standards- Translate product strategy into detailed product requirements that align with market demands- Maintain and manage processes and timely milestone decisions for the product life cycle of products- Work with R&D to provide technical support in testing and providing feedback on new and existing products- Engage with marketing team to maximize feature set withing project constraints for best value- Work with vendors, internal and external stake holders as needed based upon project requirements

- Prioritize and assign incoming feature requests and issues from both external and internal users. Estimate level of effort for individual and groups of tasks.-Manage software products including proposals and the full life cycle of new software products-Maintain processes for project management of software products.-Research and implement improvements to software development and testing practices.-Work with stakeholders to provide technical support in relevant hardware testing and providing of feedback of products in development.-Work with stakeholders to facilitate UI and UX design and testing.-Monitor and support product releases and marketing efforts for software products.-Work with stakeholders to monitor and support the creation of product documentation.-Work with stakeholders to maintain understanding of current software customer feedback.-Provide feedback to the executive and management team on trending customer feedback.

- Manage all 3D printer filament, parts, and accessory products including New Product Introduction projects and product life cycle- Work with Marketing and Technical support to monitor and support the creation of product documentation-Work with Marketing and Technical support to monitor and support the creation of product documentation-Work with Marketing team to monitor and support product releases and marketing efforts-Work with R&D to provide technical support in testing and providing of feedback of products in development

Loveland Colorado

- Manage all 3D printer filament, parts, and accessory products including New Product Introduction projects and product life cycle- Work with Marketing and Technical support to monitor and support the creation of product documentation- Manage the technical support supervisor in maintaining technical support processes and customer messaging-Work with Marketing and Technical support to monitor and support the creation of product documentation-Work with Marketing team to monitor and support product releases and marketing efforts-Work with R&D to provide technical support in testing and providing of feedback of products in development.

Loveland Co

- Manage a team of technical representatives - Manage new team projects and implement new ideas and techniques - Manage high level clientele support for fortune 500 companies - Collaborate with R&D to develop new techniques and test new ideas- Work closely with manufacturing to produce the most accurate and functional parts

Loveland Co

- Maintained and developed key documents for consumers- Maintained and developed instructional documentation for multiple 3D printer units- Implemented and managed filament testing and profile development - Controlled and maintained RMA data- Determined and maintained processes for trouble shooting technical issues

Loveland Colorado

- Diagnosed technical issues and provided support in person as well as via the phone and email- Reviewed and edited technical documentation and provided input and adjustments- Assisted customers with 3D printer issues and filament profile adjustments

São Paulo Area, Brazil

- Taught English to locals - Immersed in a Portuguese speaking household

Greeley, Co

- Responsible for management of financial books and reconciled financial for EOD- Ensured quality control of food preparation, delivery, and inventory