• Develop and build excel spreadsheets with the use of ERP and CRM softwareso Reports relate to: Nationwide depletion/shipment numbers for distributor partners, ROI, FOB information, sales tracking for national accounts, among others• Process incoming shipping requests for marketing and sales teams• Handle pricing requests to and from distribution partners, and national level accounts. • Maintain current information regarding portfolio/product changes, monthly, or bi-monthly program changes for national accounts, supplier incentives, contact information• Manage inventory numbers for in house Point of Sale and products• Keep concise information on all programming in all accounts to provide accurate information to the sales force and management• Put together sales presentations based off relevant data from Nielsen’s, IRI, Orchestrated Beer and Diver platforms

• Teach children and adults safe climbing techniques including harness belay and knot craft. Teach advanced techniques on how to move across the wall efficiently• Performed front desk customer service duties including greeting customers, answering the phone, checking out equipment, and upselling products/services• Run safety checks on equipment and customers• Create a fun and safe environment for kids learning how to be competitive climbers. Provide mental and physical training for kids struggling with certain aspects of climbing• Develop and run personalized workouts for 20+ kids aged 6-18• Develop programming used to expand the scope of the gym, and increase member use of the facility

• Manage territory by: Selling in programming by specified account(s), tracking sales goals, building and maintaining displays congruent with current programing and sales goals, managing point of sale through warehouse ordering• Efficiently work through back-stock to ensure accurate orders• Create and develop relationships with key buyers in all accounts • Maintain current information regarding portfolio changes, monthly, or bi-monthly program changes for accounts, supplier incentives, contact information• Direct Sales Associates and Merchandisers to ensure products/displays are built and maintained• Keep concise information on all programming in all accounts to provide accurate reports to district manager and chain teams

• Assist sales team by: Building/tearing down displays, preparing accounts, picking special orders from warehouse, writing orders• Provide route coverage for team members on vacation, or when out due to injury/illnesso When in coverage:  Track sales goals and make sales where possible to help obtain Brand Focus Goals/Incentives Build, and keep displays maintained unless otherwise specified Order and sign off on customer special orders Manage back stock in all accounts• Assist with wine section resets/moves, working in conjunction with other team members and representatives from competing distributors• Work through back-stock to ensure accurate and concise orders from the sales team• Develop relationships with wine stewards to further assist in the selling process• Keep up-to-date information regarding portfolio changes, monthly planner changes for accounts, BrandFocusGoals/Incentives, reset schedules

• Work through loads/back stock to efficiently put product to shelves. Ensuring the rotation of product so that older items are sold first. Outdated items taken out and credited to accounts.• Set up/ tear down displays wine, beer, soda, and chips.• Work with store staff to assure high sales of product. • Occasionally assist customers with product recommendations.• Read and interpret wine section schematics. Clearing, cleaning and moving section/ product to fit schematics. • Assist sales team as necessary, including: Preparing accounts, setting displays, picking up special orders from the warehouse.

Diagnose and repair Apple iDevices. Record all repairs, or actions done to the device for record keeping. Maintain a line of contact with customers to provide information on repairs, such as when they will be finished. Check in customers for repairs. Quote prices and accurate repair times so customers can expect repairs to be done. Provide warranty information. Offer advice customers on the best course of action when their iDevice has been damaged beyond repair, or budget. Open and close the store front. Keeping accurate record of transactions for the day using a Square Card Reader, and cash drawer. Manage inventory to ensure it is accurate and up to date. Using in hand counting, and online counting to ensure accuracy. Work with coworkers on long term, or difficult repairs. Provide a leadership role on unfinished repairs.Run online eBay store basing prices off of set list, and personal view review of the quality of all devices; pricing accordingly. Manage store phone, and work flow to provide high quality, and timely repairs.

Create a fun atmosphere for children and adults while teaching them to climb safely and efficiently on both the rope and bouldering sides of the wall. Certify customers on belay techniques and monitor for safe practices.Efficiently rent out equipment and answer the phone, while making customers feel welcome. Maintain an organized, clean and safe gym environment, including equipment inventory, safety inspections and removal of unsafe clutter and obstacles.Apply solid customer service skills to the front desk to assist co-workers in checking members in, folding towels, and other tasks as needed.Provide leadership, training, and flexibility in work schedule and tasks as needed to ensure a strong team environment.

Taught children and adults safe climbing techniques including harness, belay and knot craft. Performed front desk customer service duties including greeting customers, answering the phone, and checking out equipment. Ran safety checks on equipment and customers.Promoted rock gym and club wide programs. Opened and closed rock gym.