As a Director of Technology Strategy, I lead the technology relationship with one of Microsoft's most strategic global customers in the Transportation and Logistics industry. My role involves building executive relationships, generating opportunity pipeline, and driving innovation to deliver end-to-end technology-enabled digital transformation. By focusing on solving complex business problems, I enable clients to realize maximum value from their technology investments. Whether it's developing new business models, creating new customer experiences, or transforming IT, I leverage Microsoft's extensive portfolio of products and services to deliver tailored solutions that meet and exceed client expectations.In this capacity, I have successfully identified and capitalized on new business opportunities, resulting in significant revenue growth and enhanced customer satisfaction. My ability to build strong relationships with key stakeholders and understand their unique needs has been instrumental in driving sales and fostering long-term partnerships. I excel in building and nurturing executive-level relationships, enabling clients to maximize their technology investments and uncover new opportunities that drive business opportunities and sales pipeline. By leveraging my expertise in sales strategy, consultative selling, and sales prospecting, I help develop new business models and customer experiences, ultimately transforming their Business and IT landscape. Additionally, I use my relationships and experience to lead my extended Sales Specialist and Customer Success teams to drive pipeline from opportunity to close, ensuring we meet and exceed both revenue targets and customer satisfaction.

As an Enterprise Technology Strategist, I lead the technology relationship with one of Microsoft's most strategic global customers in the Transportation and Logistics industry. My role involves building executive relationships, generating opportunity pipeline, and driving innovation to deliver end-to-end technology-enabled digital transformation. By focusing on solving complex business problems, I enable clients to realize maximum value from their technology investments. Whether it's developing new business models, creating new customer experiences, or transforming IT, I leverage Microsoft's extensive portfolio of products and services to deliver tailored solutions that meet and exceed client expectations.In this capacity, I have successfully identified and capitalized on new business opportunities, resulting in significant revenue growth and enhanced customer satisfaction. My ability to build strong relationships with key stakeholders and understand their unique needs has been instrumental in driving sales and fostering long-term partnerships. I excel in building and nurturing executive-level relationships, enabling clients to maximize their technology investments. By leveraging my expertise in sales strategy, consultative selling, and sales prospecting, I help develop new business models and customer experiences, ultimately transforming their IT landscape. Additionally, I use my relationships and experience to lead my extended Sales Specialist and Customer Success teams to drive pipeline from opportunity to close, ensuring we meet and exceed both revenue targets and customer satisfaction.

As an ATS, I work with a few of Microsoft's most strategic customers in North Carolina's RTP area to better understand their business and IT strategy, helping to align them with potential solutions that can impact their business. In this role I help customers realize value out of the technologies they already own and help them understand the potential of technologies that may help them achieve their technology goals and vision, building sales pipeline along the way. Additionally, I engage and lead my extended Sales Specialist team to drive pipeline from opportunity to close, ensuring we meet and exceed revenue targets. Things I work on include: - Providing pre-sales technical sales strategy - Evangelizing current and future Microsoft products and technologies and align these to business problems - Build and maintain Executive, Business, and Technical relationships with influential decision makers to build sales pipeline and ensure the successful adoption and deployment of Microsoft solutions and technologies. - Partner with the Account Manager, Solution Sales team, and Customer Success unit in formulating and executing the team’s sales strategy in meeting revenue goals and winning strategic initiatives. - Identifying customer requirements and providing feedback into appropriate Microsoft business groups. - Coordinating a virtual team encompassing technical and solutions specialists and other key stakeholders in closing opportunities.

With Everwise, I've had the privilege to engage with a number of talented and ambitious young professionals and help them think through how to evaluate and achieve their personal and career goals. Career trajectories are not linear, and it is a pleasure to help young professionals evaluate new opportunities, and develop leadership skills within current roles that prepare them to be successful in both their current and future roles. It is a joy to help young professionals realize the benefits of adopting a growth mindset approach, and how becoming a "learn it all" enables both short-term and long-term success.

Although my tenure in this role has been quite short, I greatly enjoyed the position. Primarily a project-oriented research position, I was tasked with conducting the business analysis of SAS' data environment - storage, backup, management, and analysis. I had the privilege of working with some very talented and interesting people, and meeting some vendors with very cool technology. It was eye-opening learning about how much skill, effort, and technology is needed to professionally manage peta-bytes of data - ensuring it is available when needed, and secure in the event of incident.

I manage a team of 9 Systems Engineers and Systems Developers located in USA and Germany responsible for delivering, managing, and securing client systems; and evaluation, configuration and deployment of productivity software for a global software development company. By leveraging my passion and deep understanding of Microsoft technologies, I have driven the team to both provide a predictable and stable global client environment while quickly adopting and deploying the latest technologies. I enjoy delivering envisioning sessions with business unit teams to understand business needs while generating enthusiasm for products such as Windows 8.1, Office 365, SharePoint and Office 2013 and Office Web Apps. I have leveraged my technical experience and business relationships to realize rapid results in delivering productivity software and operating system deployment projects. As part of my role, I have developed solid partnerships with vendors, software developers, business unit leaders, and global IT leadership to develop a closer business/IT relationship, positioning the Client Software Technologies team as a trusted solutions provider. Key Accomplishments:• Developed, organized, and delivered technology envisioning sessions on Microsoft technologies (Windows 8/8.1, Office 365/2013, SharePoint 2013, OneDrive, Office Web Apps)• Hold IT Regional Leadership position for Central and Eastern European offices, providing general IT consulting and representation on IT leadership council. • Lead architect and program manager for multi-year global project to centralize management of client endpoint systems• Provide analysis and insight on Windows Client and Office products to product development council (for SAS software development)• Developed and delivered technical training programs for Microsoft software and operating systems, easing adoption and employee acceptance of technologies scheduled for deployment.

I managed a team of 5 System Administrators, supporting a multi-lingual user community of 10,000 SAS staff spread across multiple time-zones and countries in the Europe, Middle East and Africa, and Asia-Pacific regions. Ostensibly a "HelpDesk" management role, I was involved in managing technology projects for MIS, HR and Finance groups, in addition to general IT support tasks. I also had the privilege of running the technical aspects of several internal Sales Management events located in exotic locals from Thailand to Portugal, working with local technical partners in each location. This position offered me unique insight into all aspects of the SAS International business, affording me unfettered access to global and regional executives and business leaders, and helping me develop a fundamental understanding of how IT both supports and enables business activities.Key Accomplishments:• Define IT requirements, execute and support highly-visible internal and customer-facing sales events requiring immediate resolution of any technical problem in diverse global locations such as Portugal, UK, Thailand, Malaysia, Germany and Slovenia.• Execute and manage Business Unit/IT projects, engaging directly with executive staff to define requirements. • Maintained consistently high level of user satisfaction with IT services and support• Developed “customer relationship management” approach within the support group to identify opportunities for IT to provide a higher level of value-add• Developed and delivered internal technology training program to encourage greater productivity with deployed technologies, training IT support staff on how to develop and deliver technology training lessons

SUCCESS ACROSS provides cross-cultural competence around the globe that enables you to perform successfully in a challenging international business environment.- Deliver consulting and coaching services to individuals and companies looking to establish an international presence or improve the success of their multi-cultural engagements.

Independent IT Contractor delivering high-quality IT support services to Banking and Insurance companies in Scotland. Self-manage workload, identify and qualify contract prospects and write proposals for contracting positions.• Consistently employed for repeated 3-month contracts with two of the leading banking and insurance companies in Edinburgh, Scotland• Delivered high-quality IT support and help-desk services• Co-authored and co-developed IT support procedures using ITIL guidelines

Review, consolidate and analyze monthly invoices for clinical trial projects. Design databases for clinical trials.• Developed financial database for tracking and reporting on centrifuge rental to doctors participating in clinical trials• Develop MVS databases for tracking and analyzing patient lab-work for clinical trials

Review pension bulk-buyout proposals, run statistical models for analysis and present proposals to actuary for review and sign-off. • Developed analysis process using Excel and SAS (6.12) to efficiently analyze large pension plans and rapidly develop pension quote proposals