Ensures the security and compliance of Genesys Cloud from initial design to Production by way of security policy, processes, and procedure standards including the definition, assessment/audit and certification, operation and continuous monitoring of cloud-based security infrastructure.

Coordinates services with property management and exterior vendors. Facilitates staff security access, space planning, staff engagement and onboarding, A/V, workplace and collaborative spaces, purchasing, corporate events, assists with expansions, conference rooms, signage, housekeeping, food/appliances and site reports.

Create a wide variety of web-related content using Adobe products. Market skills and negotiate with clients for services rendered. Collaborate with clients on end product and design to ensure complete satisfaction.

Coordinate with varied stakeholders in a troubleshooting environment to ensure production levels. Intermediate with Production, Engineering, Operations, Logistics for short and longer term projects and facility equipment upgrades.

Primary facility contact for two satellite offices located in Raleigh and Boone. Directly responsible for coordinating space planning 450 associates, event planning, maintaining a 25K budget, and business continuity planning. Coordinate with the landlord, vendors, and management to address facility-related issues and requests. Responsibilities included processing and completion of internal work requests, troubleshooting electrical problems, internal moves/adds/changes, ergonomic and safety… Show more Primary facility contact for two satellite offices located in Raleigh and Boone. Directly responsible for coordinating space planning 450 associates, event planning, maintaining a 25K budget, and business continuity planning. Coordinate with the landlord, vendors, and management to address facility-related issues and requests. Responsibilities included processing and completion of internal work requests, troubleshooting electrical problems, internal moves/adds/changes, ergonomic and safety concerns, plumbing, HVAC, and ensuring the grounds and all interior spaces are maintained appropriately. Show less

Negotiate with Engineering, Security, Food Services, IT, Media Services to ensure a seamless experience for over 1,000 employees in a campus setting. Coordinated related issues including moves, adds & changes, building relocation, business continuity, cubicle configurations and assorted vendors

Managed annual facilities budget and monthly reporting. Supervisory responsibilities including performance management. Point-of-contact for all property related issues, including building operations, security and access systems, office and cubicle configurations, plumbing, electrical, janitorial staffing, flooring, company moves, interior and exterior landscaping, off-site records retentions manager, evacuation and emergency situations lead, and satellite office contact for 500 associates.… Show more Managed annual facilities budget and monthly reporting. Supervisory responsibilities including performance management. Point-of-contact for all property related issues, including building operations, security and access systems, office and cubicle configurations, plumbing, electrical, janitorial staffing, flooring, company moves, interior and exterior landscaping, off-site records retentions manager, evacuation and emergency situations lead, and satellite office contact for 500 associates. Supervise a staff of three. Show less