With over 25 years of progressive experience within renowned organizations such as Emera, Department of Fisheries, and the Hardman Group, I have proved time and again my ability to consistently resolve complex issues optimally and deliver superior customer experiences. Recognized as a collaborative team player, I take pride in wearing several hats in contribution to the success of the organization and its clients by leveraging a breadth of expertise, all the while liaising effectively between various stakeholders to foster cross-functional collaboration and contribute to a culture of innovation and excellence. Moreover, the pivotal roles I have played as part of a wide range of mission-critical initiatives have allowed me to further hone my skillset, including operating system installation and maintenance, desktop/hardware/software support, stellar customer service, network administration, client training, incident management and delegation, printer/print server maintenance, AppLocker management, Bit Locker recovery,, and technical documentation preparation. Here is a selection of my career highlights as an example of what I intend to bring to the table: Successful implementation of imaging process and OS upgrade through various Microsoft platforms including Windows 10. Active Directory user maintenance and permissions& software roll out using SCCM strategies Account permissions maintenance in an Exchange server environmentMy performance is always rated excellent, I am energetic and enthusiastic, and I possess a strong work ethic and commitment to high standards. Furthermore, I offer excellent leadership skills and I have found consistent success throughout my career by making good use of a variety of technologies.I would welcome the opportunity of a meeting to discuss the position and my qualifications at a time that is suitable for you. Please contact me at brent.reid@live.com or at 902-240-0803.Sincerely,Brent Reid