Brent Ring Email & Phone Number

Saratoga Springs, UT, US

Johns Creek, Georgia, US

Resolving escalated issues for Password Safe for customers, or interacting with development teams to resolve issues for cloud-based and on premise customers.

Johns Creek, Georgia, US

Johns Creek, Georgia, US

Providing support for both on-premise and cloud-based Privileged Access Management using Password Safe on the BeyondInsight Platform. Experience working with various client endpoints, including Windows Server, Oracle, MS SQL Server, Linux, AIX, AWS and others. Familiar with SSH clients such as PUTTY, MobaXterm, and WinSCP. Specializing in REST API.

Palo Alto, California, US

- Provided Level III SME-level support, aiding customers success using Broadcom/Symantec's Security Analysis applications, ICA (Information Centric Analytics) and ITA (IT Analytics). Both products integrate with security-source data, such as Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection (SEP), SPLUNK, and others, helping security teams.

Volunteer General Manager for the BYU Hockey Club - Responsible for all aspects of program, including:$100k Annual Budget, Game Day Activities, Game Scheduling, Player Fee Collection and Management, Game Day Activities, Live Stream Production

Volunteer Forwards Coach

Supervised development focus and planning for Workflow and Servicedesk products, product release notifications and long term planning.

- Provided Level III, SME-level support for Security Analysis tools Information Centric Analytics (ICA) and IT Analytics (ITA), both which integrate with Symantec Data Loss Prevention (DLP), Symantec Endpoint Protection (SEP), Symantec CloudSOC Cloud Access Security Broker (CASB), SPLUNK, and many other tools, including human resources systems, helping.

Backline Support for Workflow and Servicedesk Products

US

- Provided Technical Support for Altiris Management Platform, Deployment Solution, including support for Patch, Inventory, Software Delivery and other solutions.- In 2005-2006, also assisted as a temporary trainer, traveling on-site to provide software training to customers, for Management Platform and Deployment Solution, usually one week per month..

Draper, Utah, US

- Designed and managed all data and voice networks, Including security and firewall applications for a 250 seat call center.- Guided conversions from Novell Netware, and Netware-based applications, to Microsoft -based directories and mail applications- Oversaw installation of, and maintained configuration of all Cisco networking equipment- Maintained Mitel.

Pleasant Grove, Utah, US

- Designed, implemented and managed data and voice networks, including security and firewalls- Guided corporate IT direction as steering committee member and prepared vendor RFQs, evaluated vendor responses.- Performed CAD design work using AutoCAD and Microstation for municipal, road, and wastewater treatment projects.