• Manage the Data Analytic Consulting team, within the Analytic area of Analytics & BI; this team conducts analysis and provides consultative services to the Product/Portfolio teams.• Assign and manage resources as Products are approved for evaluation and/or move into execution.• Participate in special projects involving research, compliance, process improvement, and business system conversions, as needed.• Partner with other departments on strategic initiatives and serve as an Analytic Consulting point of contact within the company.

Confidio is a technology-enabled pharmacy solutions company that offers a full suite of pharmacy benefit procurement, consulting, audit and analytic services aimed at optimizing our clients’ pharmacy benefit, significantly lowering costs and producing a tangible return on investment.

• Serving as the strategic advisor for employer groups and hospitals with Pharmacy Benefit Management (PBM) services• Managing 340B programs for hospital clients• Managing Population Health Management (PHM) programs for hospitals and employer groups• Maintaining corporate goals of high client satisfaction and retention through customizing for individual client needs and through full accountability, which includes a guaranteed two hour response time to clients• Responsible for upsell opportunities within current book of business• Proactively managing to the client contract and ensuring deliverables are based on the terms of the agreement• Strategically focused to meet the immediate and long term goals of clients

Responsible for all renewal and pull-through opportunities for my 25 TPA, broker, and direct client contracts.Managed all new client and new group implementations from Sales through ImplementationTrained all clients on all on-line web and reporting toolsEnsured all clients received immediate responses to any meeting invites, emails and phone calls as outlined by the Vice President of Client Services.

Reviewed and analyzed key trends to proactively communicate outcomes and intervention suggestions to 20 hospice and 17 employer clients.Identified contract renewal opportunities, managed renewal process ensuring maximum profitability and extended contract terms for 5 out of 6 clientsEffectively communicated targeted projects and initiatives with all clients, as set by Director of Account Management, in a timely manner while meeting performance guaranteesManaged a team of (5) Client Service Managers who supported my various accounts

Directs the operations and fulfillment of numerous mail services products and formulary mailings. Writes, edits and proposes literature to support these products and to ensure proactive responses from clients and plan participants.

Dedicated Account Executive who assumed total responsibility for the management and operation of 25 employer accounts with combined revenue of over $30 million dollars.

Dedicated Account Manager for Principal Life Insurance's 1.3 million lives. Managed team of (2) Account Advocates assigned to Principal Life Insurance.Trained on multiple operating platforms AS400, RECAP & Quantum Leap (QL) to ensure client expectations are met.